# Best Background Check Software *By [Grace Savides](https://research.g2.com/insights/author/grace-savides)* Background check software provides companies and candidates with pre-employment screening solutions to ensure the veracity of new hires’ stated backgrounds. The software helps organizations streamline the screening process for new hires and volunteers, as well as organize the data collected through the screening process. These solutions commonly conduct employment, education, credit history, and criminal background checks, while some even facilitate drug screens. Keep in mind that vendors that conduct background checks must be accredited by the National Association of Professional Background Screeners (NAPBS) and classified as Consumer Reporting Agencies (CRA) under the Fair Credit Reporting Act (FCRA). Some background checks providers are not themselves compliant, but instead provide integrations or work through third parties that are compliant with state and federal laws. Background check software is typically offered in conjunction with a larger suite of [core HR solutions](https://www.g2.com/categories/core-hr) but, if sold individually, often integrates with [applicant tracking systems (ATS)](https://www.g2.com/categories/applicant-tracking-system-ats). Integration with an ATS is useful because it allows companies or HR departments to access background check information through one online portal using a single sign on, streamlining the application process and helping HR maintain a holistic view of each candidate. To qualify for inclusion in the Background Check category, a product must: - Provide background screening of candidates such as employment, education, credit history, and criminal background checks - Track the status of background checks in real time - Facilitate direct communication between the candidate and screeners - Securely store and protect all background check results - Integrate with a larger suite of HR software ## Category Overview **Total Products under this Category:** 178 ## Trust & Credibility Stats **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 19,100+ Authentic Reviews - 178+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Best Background Check Software At A Glance - **Leader:** [RUN Powered by ADP](https://www.g2.com/products/run-powered-by-adp/reviews) - **Highest Performer:** [VICTIG Background Checks](https://www.g2.com/products/victig-background-checks/reviews) - **Easiest to Use:** [Atlantic Employee Screening](https://www.g2.com/products/atlantic-employee-screening/reviews) - **Top Trending:** [RUN Powered by ADP](https://www.g2.com/products/run-powered-by-adp/reviews) - **Best Free Software:** [VICTIG Background Checks](https://www.g2.com/products/victig-background-checks/reviews) --- **Sponsored** ### Checkr Checkr is building the data platform to power safe and fair decisions. Launched in 2014, we serve over 100,000 customers of all sizes and industries. Every year we complete tens of millions of background checks, helping companies modernize their hiring and cultivate trusted relationships in their workplaces and communities. Combining the power of AI with our team’s expert oversight, we’ve rebuilt the background check with technology at its core. With powerful automations and intuitive workflows, our data platform empowers our customers with fast and accurate information so they can assess risk with confidence, and make fair and compliant decisions. Recognizing that behind every background check is a real person, we prioritize fairness and transparency, offering a first-class, consumer-first experience and innovative tools that show the human stories behind the data. As a member of Pledge 1%, we’re committed to donating 1% of our product, equity, and profits to advance fair chance hiring through Checkr.org. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=899&secure%5Bdisplayable_resource_id%5D=899&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=899&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=24496&secure%5Bresource_id%5D=899&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fbackground-check%3Fpage%3D11&secure%5Btoken%5D=5169f77a9f284446b9edd724c9c5f9a2735b045d37146bf2e8806ae88cc3e14f&secure%5Burl%5D=https%3A%2F%2Fcheckr.com%2Fsignup%3Futm_medium%3Daffiliate%26utm_source%3Dg2%26utm_term%3Dbackground-check&secure%5Burl_type%5D=custom_url) --- ## Top-Rated Products (Ranked by G2 Score) ### 1. [RUN Powered by ADP](https://www.g2.com/products/run-powered-by-adp/reviews) Over 900,000 small businesses trust RUN Powered by ADP® payroll and HR to take care of their people, and get it done fast. With RUN, you can process payroll from anywhere in minutes. AI-enabled error flagging helps you avoid common payroll mistakes, and RUN automatically deducts federal, state and local payroll taxes. In addition, user-friendly HR tools simplify hiring, tracking time, and managing your people. The best part is you’re never alone, real-person support from payroll and HR professionals is just a call (or click) away. You can also stay ahead of state/federal tax laws and HR regulations with automatic updates covering all 50 states. Payroll: - Quickly and reliably pay your employees and contractors. - Save time. RUN deducts and files federal, state and local payroll taxes. - Avoid costly common payroll mistakes (with AI-enabled error flagging) before they can impact your business. - Stay on top of it all with a dashboard tailored to what you need — your next payroll date, priority to-dos, and important alerts. - Get payroll and HR resources at your fingertips with AI-powered search. - Run payroll no matter where you are, using the helpful mobile app. - You can even put recurring payroll on autopilot– we call that RUN & DONE® Human Resources: - Have peace of mind with support from payroll and HR professionals - Get help managing your team with recruiting tools, simplified onboarding, employee handbook assistance, compliance training, and more - Effortlessly offer benefits like insurance and retirement - Modernize your employee experience with automated time tracking that eliminates timecards - Take care of your people with meaningful perks, like flexible pay options and a built-in consumer discount program - Give your employees a friendly mobile payroll and HR app - Stay competitive in the hiring market with data-driven salary benchmarking insights ADP, the ADP logo RUN Powered by ADP and Always Designing for People are trademarks of ADP, Inc. All other marks are the property of their respective owners. Copyright© 2025 ADP, Inc. All rights reserved. **Average Rating:** 4.6/5.0 **Total Reviews:** 5,262 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.9/10) - **Compliance:** 9.1/10 (Category avg: 8.8/10) - **Real-Time Tracking:** 9.0/10 (Category avg: 8.7/10) - **Dashboard:** 9.2/10 (Category avg: 8.7/10) **Seller Details:** - **Seller:** [ADP](https://www.g2.com/sellers/adp) - **Company Website:** https://ADP.com - **Year Founded:** 1949 - **HQ Location:** Roseland, New Jersey - **Twitter:** @ADP (48,771 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/adp/ (93,550 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Owner, Office Manager - **Top Industries:** Construction, Accounting - **Company Size:** 78% Small-Business, 4% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (2693 reviews) - Customer Support (1589 reviews) - Helpful (1584 reviews) - Payroll Management (1464 reviews) - Payroll (1443 reviews) **Cons:** - Payroll Issues (436 reviews) - Poor Customer Support (425 reviews) - Reporting Issues (333 reviews) - Expensive (249 reviews) - Long Waiting Time (236 reviews) ### 2. [Checkr](https://www.g2.com/products/checkr/reviews) Checkr is building the data platform to power safe and fair decisions. Launched in 2014, we serve over 100,000 customers of all sizes and industries. Every year we complete tens of millions of background checks, helping companies modernize their hiring and cultivate trusted relationships in their workplaces and communities. Combining the power of AI with our team’s expert oversight, we’ve rebuilt the background check with technology at its core. With powerful automations and intuitive workflows, our data platform empowers our customers with fast and accurate information so they can assess risk with confidence, and make fair and compliant decisions. Recognizing that behind every background check is a real person, we prioritize fairness and transparency, offering a first-class, consumer-first experience and innovative tools that show the human stories behind the data. As a member of Pledge 1%, we’re committed to donating 1% of our product, equity, and profits to advance fair chance hiring through Checkr.org. **Average Rating:** 4.5/5.0 **Total Reviews:** 387 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10) - **Compliance:** 9.2/10 (Category avg: 8.8/10) - **Real-Time Tracking:** 9.1/10 (Category avg: 8.7/10) - **Dashboard:** 9.2/10 (Category avg: 8.7/10) **Seller Details:** - **Seller:** [Checkr, Inc](https://www.g2.com/sellers/checkr-inc) - **Company Website:** https://checkr.com - **Year Founded:** 2014 - **HQ Location:** San Francisco, CA - **Twitter:** @checkr (3,054 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3535535/ (1,623 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** HR Manager, Human Resources Manager - **Top Industries:** Staffing and Recruiting, Religious Institutions - **Company Size:** 53% Mid-Market, 26% Small-Business #### Pros & Cons **Pros:** - Ease of Use (85 reviews) - Background Checks (64 reviews) - Speed (46 reviews) - Integrations (31 reviews) - Easy Integrations (27 reviews) **Cons:** - Poor Customer Support (23 reviews) - Process Delays (21 reviews) - Delays (19 reviews) - Lack of Clarity (14 reviews) - Unclear Information (12 reviews) ### 3. [Paycom](https://www.g2.com/products/paycom/reviews) Paycom is the most automated HCM platform and the only HR and payroll software built on a truly single, unique database that automates the entire employee life cycle. Designed as a unified system, Paycom eliminates inefficiencies and errors caused by integrating multiple platforms by using command driven AI and full solution automation. Built on a single data source, Paycom enables uninterrupted data flow across HR and payroll, streamlining performance, communication and compliance. Frequently recognized by third party reviewers as one of the best payroll and HR software solutions, Paycom is used by organizations of all sizes across the U.S. and internationally to simplify workforce management and free HR teams to focus on strategic initiatives. **Average Rating:** 4.5/5.0 **Total Reviews:** 4,191 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10) - **Compliance:** 8.9/10 (Category avg: 8.8/10) - **Real-Time Tracking:** 9.0/10 (Category avg: 8.7/10) - **Dashboard:** 8.9/10 (Category avg: 8.7/10) **Seller Details:** - **Seller:** [Paycom](https://www.g2.com/sellers/paycom) - **Company Website:** https://www.paycom.com/ - **Year Founded:** 1998 - **HQ Location:** Oklahoma City, OK - **Twitter:** @Paycom (33,388 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/37759/ (6,668 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** HR Manager, Human Resources Manager - **Top Industries:** Hospital & Health Care, Non-Profit Organization Management - **Company Size:** 19% Mid-Market, 4% Small-Business #### Pros & Cons **Pros:** - Ease of Use (451 reviews) - Helpful (326 reviews) - Payroll Management (308 reviews) - Customer Support (291 reviews) - Simple (240 reviews) **Cons:** - Learning Curve (134 reviews) - Poor Customer Support (128 reviews) - Limited Features (115 reviews) - Not Intuitive (115 reviews) - Not User-Friendly (109 reviews) ### 4. [HireRight](https://www.g2.com/products/hireright/reviews) HireRight is a leading global provider of technology-driven workforce risk management and compliance solutions. We provide comprehensive background screening, verification, identification, monitoring, and drug and health screening services for approximately 34,000 customers across the globe. We offer our services via a unified global software and data platform that tightly integrates into our customers’ human capital management systems, enabling highly effective and efficient workflows for workforce hiring, onboarding, and monitoring. In 2024, we screened more than 60 million job applicants, employees, and contractors for our customers and processed more than 120 million screens. At HireRight, we help you hire the right people for the right opportunities. Our innovative employment screening solutions inform hiring decisions, giving you the clarity needed to build stronger teams. Our unified global platform spans over 200 countries and territories and integrates with more than 70 industry-leading applicant tracking systems to deliver a positive customer and candidate experience. Our industry and region-focused expertise helps you create a screening program that suits your business’s specific needs, while also supporting compliance and risk management. **Average Rating:** 3.9/5.0 **Total Reviews:** 163 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.9/10) - **Compliance:** 8.4/10 (Category avg: 8.8/10) - **Real-Time Tracking:** 8.1/10 (Category avg: 8.7/10) - **Dashboard:** 8.3/10 (Category avg: 8.7/10) **Seller Details:** - **Seller:** [HireRight](https://www.g2.com/sellers/hireright) - **Company Website:** https://www.hireright.com - **Year Founded:** 1981 - **HQ Location:** Nashville, TN - **Twitter:** @HireRight (15,482 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10234/ (3,209 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Transportation/Trucking/Railroad, Financial Services - **Company Size:** 44% Enterprise, 42% Mid-Market #### Pros & Cons **Pros:** - Customer Support (9 reviews) - Background Checks (8 reviews) - Ease of Use (8 reviews) - Efficiency (6 reviews) - Product Quality (6 reviews) **Cons:** - Delays (6 reviews) - Process Delays (6 reviews) - Slow Performance (6 reviews) - Poor Customer Support (5 reviews) - Time-Consuming (4 reviews) ### 5. [Accurate Background](https://www.g2.com/products/accurate-background-accurate-background/reviews) Accurate Background is a leading provider of compliant, automated workforce screening solutions. Leveraging proprietary technology and superior service, over 16,000 global organizations trust us to mitigate risk, reduce cost, and deliver a positive candidate screening experience. Now, background checks are a breeze. Our full suite of compliant screening services lets you verify candidate backgrounds without sacrificing individualized attention or cutting any corners. Our leading-edge technology reduces time to completion and our screening solutions are proven to work seamlessly with every major ATS platform. Our technology runs on your technology of choice – just connect your web or mobile app to our screening services and automate the background check ordering process. Your candidates can submit their background check forms directly from their laptop or mobile device. **Average Rating:** 4.5/5.0 **Total Reviews:** 76 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.9/10) - **Compliance:** 9.3/10 (Category avg: 8.8/10) - **Real-Time Tracking:** 8.4/10 (Category avg: 8.7/10) - **Dashboard:** 9.2/10 (Category avg: 8.7/10) **Seller Details:** - **Seller:** [Accurate Background](https://www.g2.com/sellers/accurate-background) - **Company Website:** https://www.accurate.com/ - **Year Founded:** 1997 - **HQ Location:** Irvine, CA - **Twitter:** @AccurateBG (8,314 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/32379/ (1,852 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Hospital & Health Care, Higher Education - **Company Size:** 90% Enterprise, 34% Mid-Market #### Pros & Cons **Pros:** - Customer Support (37 reviews) - Helpful (19 reviews) - Representative Responsiveness (19 reviews) - Ease of Use (18 reviews) - Background Checks (17 reviews) **Cons:** - Process Delays (9 reviews) - Process Improvement (6 reviews) - Slow Checks (6 reviews) - Delays (5 reviews) - Poor Customer Support (5 reviews) ### 6. [Hireology](https://www.g2.com/products/hireology/reviews) Hireology is the only hiring platform purpose-built for the unique needs of decentralized industries like healthcare, hospitality, and retail automotive. Founded in 2015 by a team of recruiting professionals who saw firsthand how traditional hiring solutions fell short, Hireology understands that hiring in your world isn’t easy—and it doesn’t look like anywhere else. That’s why we deliver software that adapts to how you operate, who you need, and what you’re working to achieve. Hireology empowers organizations to build consistent, compliant, and impactful hiring processes across every location, brand, and market. Our platform goes beyond tracking applicants—it’s an applicant action system that pinpoints what’s working, measures real business impact, and helps you attract, engage, and win the talent that drives your success. For more information, visit www.hireology.com. **Average Rating:** 4.5/5.0 **Total Reviews:** 1,347 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.9/10) - **Compliance:** 9.2/10 (Category avg: 8.8/10) - **Real-Time Tracking:** 9.1/10 (Category avg: 8.7/10) - **Dashboard:** 9.1/10 (Category avg: 8.7/10) **Seller Details:** - **Seller:** [Hireology](https://www.g2.com/sellers/hireology) - **Company Website:** https://www.Hireology.com - **Year Founded:** 2010 - **HQ Location:** Chicago, IL - **Twitter:** @Hireology (2,404 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1409749/ (176 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** General Manager, Recruiter - **Top Industries:** Automotive, Hospital & Health Care - **Company Size:** 66% Mid-Market, 26% Small-Business #### Pros & Cons **Pros:** - Ease of Use (235 reviews) - Applicant Management (143 reviews) - Candidate Management (126 reviews) - Helpful (102 reviews) - Navigation Ease (70 reviews) **Cons:** - Candidate Management (40 reviews) - Missing Features (40 reviews) - Lack of Clarity (28 reviews) - Lacking Features (26 reviews) - Access Limitations (25 reviews) ### 7. [Cisive](https://www.g2.com/products/cisive-cisive/reviews) We’re on a mission to make every workplace safer! Join the Cisive movement to onboard only the highest quality talent quickly, while eliminating bad actors that put you, your teams, & your clients at risk. Upgrade your talent solutions, streamline your hiring, and de-risk your business The Cisive Platform offers the most accurate, cost-efficient corporate background screening & monitoring services specializing in heavily regulated industries. Unlike other offerings that put your business at risk with every hire, our background checks are 99.9994% accurate, industry expert-driven, and are of the highest quality to de-risk your hiring while getting the right talent onboarded fast. Cisive Offers... • A 40+ year industry leader • 99.9994% background check accuracy • 31.8% average Time-to-Fill reduction • In-house FCRA-certified industry experts • The only provider specializing in heavily regulated industries • 14-time HRO Today's Baker's Dozen Award winner (recognizing excellence in the background screening industry) • Earned "Editor's Choice" Distinction by PCMag.com **Average Rating:** 4.7/5.0 **Total Reviews:** 115 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.9/10) - **Compliance:** 9.2/10 (Category avg: 8.8/10) - **Real-Time Tracking:** 9.3/10 (Category avg: 8.7/10) - **Dashboard:** 9.1/10 (Category avg: 8.7/10) **Seller Details:** - **Seller:** [Cisive](https://www.g2.com/sellers/cisive) - **Company Website:** https://www.cisive.com - **Year Founded:** 1977 - **HQ Location:** Easton, MD - **LinkedIn® Page:** https://www.linkedin.com/company/cisivescreening/about (757 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Transportation/Trucking/Railroad, Non-Profit Organization Management - **Company Size:** 47% Mid-Market, 30% Enterprise #### Pros & Cons **Pros:** - Customer Support (20 reviews) - Ease of Use (15 reviews) - Helpful (12 reviews) - Representative Responsiveness (10 reviews) - Response Time (10 reviews) **Cons:** - Time Management (3 reviews) - Delays (2 reviews) - Expensive (2 reviews) - Lack of Clarity (2 reviews) - Time Limitations (2 reviews) ### 8. [Certn](https://www.g2.com/products/certn/reviews) Building trust is important, but it doesn’t have to be hard. Certn is revolutionizing background screening with the easiest-to-use platform, 24/7 support, and fast and compliant results. Certn believes you don’t have to settle for how it’s always been done. Certn offers domestic and international criminal background checks, credit reports, reference checks, education verification, driving records, identity verification, and more, with industry-leading turnaround times. The Certn platform is easy to use and can be uniquely white-labelled. Certn integrates with your favourite applicant tracking system (ATS), including Workday, Lever, Greenhouse, Workable, and more. Certn helps businesses hire faster and manage risk, all while delivering user experiences that help them stand out. Included in the over 20,000 global teams that trust Certn are governments and multinational companies and some of the world’s biggest brands. Why wait? **Average Rating:** 4.7/5.0 **Total Reviews:** 201 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.9/10) - **Compliance:** 9.3/10 (Category avg: 8.8/10) - **Real-Time Tracking:** 8.9/10 (Category avg: 8.7/10) - **Dashboard:** 9.1/10 (Category avg: 8.7/10) **Seller Details:** - **Seller:** [Certn](https://www.g2.com/sellers/certn) - **Year Founded:** 2016 - **HQ Location:** Victoria, British Columbia - **Twitter:** @certn (646 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/certn/ (313 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Owner - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 46% Small-Business, 41% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (66 reviews) - Customer Support (25 reviews) - Speed (16 reviews) - Easy Setup (14 reviews) - Verification Speed (13 reviews) **Cons:** - Lack of Detail (9 reviews) - Verification Issues (9 reviews) - Expensive (6 reviews) - Poor Customer Support (6 reviews) - Process Delays (5 reviews) ### 9. [BackgroundChecks.com](https://www.g2.com/products/backgroundchecks-com/reviews) Streamline employee background checks and drug-testing for any size business Simple Workflow - No more data entry, paper forms, and emails. We automate collecting applicant's data, disclosures, checks, and send you alerts. Secure Data - Stop collecting Social Security Numbers (SSN) & Personal Identifiable Information (PII) on paper, faxes, or email. We secure your data with bank-grade encryption. Transparent Pricing - We keep it simple with no setup fees, no contracts, and only pay per report. Also, ask about our volume discounts. FCRA Compliance - The FCRA law requires employers to follow certain procedures with consent, adverse event notices, and disputes. We've got you covered! **Average Rating:** 4.7/5.0 **Total Reviews:** 36 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.9/10) - **Compliance:** 9.8/10 (Category avg: 8.8/10) - **Real-Time Tracking:** 10.0/10 (Category avg: 8.7/10) - **Dashboard:** 10.0/10 (Category avg: 8.7/10) **Seller Details:** - **Seller:** [HireRight](https://www.g2.com/sellers/hireright) - **Company Website:** https://www.hireright.com - **Year Founded:** 1981 - **HQ Location:** Nashville, TN - **Twitter:** @HireRight (15,482 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10234/ (3,209 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 72% Small-Business, 28% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (11 reviews) - Customer Support (5 reviews) - Helpful (5 reviews) - Response Time (4 reviews) - Friendly (3 reviews) **Cons:** - Lack of Detail (2 reviews) - Expensive (1 reviews) - Limited Control Options (1 reviews) - Login Issues (1 reviews) - Poor Customer Support (1 reviews) ### 10. [VICTIG Background Checks](https://www.g2.com/products/victig-background-checks/reviews) VICTIG Background Checks is a comprehensive background screening solution designed to assist organizations in conducting thorough pre-employment checks, drug testing, and verification processes. This service is tailored for businesses that seek to ensure compliance with the Fair Credit Reporting Act (FCRA) while maintaining a streamlined hiring process. VICTIG distinguishes itself in the industry through its user-friendly interface, rapid turnaround times, and extensive integration capabilities with various Applicant Tracking Systems (ATS). Targeted primarily at human resources professionals, recruitment agencies, and employers across diverse sectors, VICTIG Background Checks addresses the critical need for reliable applicant screening. The service offers a wide array of background check options, including nationwide criminal database searches, sex offender registry checks, and county and state criminal searches. These features empower organizations to make informed hiring decisions, thereby enhancing workplace safety and compliance with legal requirements. In addition to criminal background checks, VICTIG provides a suite of verification services that includes employment, education, and reference verifications. This comprehensive approach allows employers to validate the credentials and experiences of potential hires, significantly reducing the risk of hiring individuals with falsified information. Furthermore, VICTIG offers drug testing services and integrates with the Federal E-Verify system, ensuring that organizations can confirm the eligibility of their employees to work in the United States. One of the key differentiators of VICTIG is its ability to seamlessly integrate with popular ATS platforms such as UKG, Paylocity, iCIMS, Workday, Greenhouse, and Dayforce. This integration simplifies the hiring process by allowing employers to manage background checks directly within their existing systems, thus saving time and reducing administrative burdens. The streamlined workflow not only enhances efficiency but also ensures that organizations can maintain a consistent and compliant hiring process. By choosing VICTIG Background Checks, organizations gain access to a reliable and efficient screening solution that meets industry standards while enhancing their overall hiring strategy. The service is accredited by the Professional Background Screening Association (PBSA), underscoring its commitment to quality and compliance. With VICTIG, businesses can confidently navigate the complexities of background screening, allowing them to focus on finding the right talent for their teams. **Average Rating:** 4.7/5.0 **Total Reviews:** 502 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 8.9/10) - **Compliance:** 9.5/10 (Category avg: 8.8/10) - **Real-Time Tracking:** 9.1/10 (Category avg: 8.7/10) - **Dashboard:** 9.2/10 (Category avg: 8.7/10) **Seller Details:** - **Seller:** [Victig Screening Solutions](https://www.g2.com/sellers/victig-screening-solutions) - **Company Website:** https://www.victig.com - **Year Founded:** 2009 - **HQ Location:** Bluffdale, UT - **LinkedIn® Page:** https://www.linkedin.com/company/987331/ (44 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** HR Generalist, HR Manager - **Top Industries:** Staffing and Recruiting, Human Resources - **Company Size:** 55% Mid-Market, 26% Small-Business #### Pros & Cons **Pros:** - Customer Support (82 reviews) - Ease of Use (82 reviews) - Response Time (65 reviews) - Speed (64 reviews) - Background Checks (55 reviews) **Cons:** - Lack of Clarity (16 reviews) - Unclear Information (16 reviews) - Delays (11 reviews) - Process Delays (9 reviews) - Poor Customer Support (8 reviews) ### 11. [DISA Global Solutions](https://www.g2.com/products/disa-global-solutions/reviews) DISA Global Solutions is a comprehensive employment screening and risk management solution designed to assist organizations in making informed hiring decisions efficiently. With a focus on providing reliable and accurate background checks, DISA leverages its proprietary employment screening platform alongside a team of seasoned consultants to deliver tailored solutions that meet the unique needs of each client. Targeted primarily at medium and large enterprises, including over 30% of Fortune’s Top 500 and Forbes’ Largest Private Companies, DISA caters to businesses that require robust screening processes to mitigate risks associated with hiring. The platform is particularly beneficial for human resources departments and hiring managers who seek to streamline their recruitment processes while ensuring compliance with industry regulations. By utilizing DISA's broad suite of solutions, organizations can enhance their hiring strategies, reduce turnover rates, and build a more compliant workplace. One of the standout features of DISA is its extensive range of software integrations, which exceeds 75 partners and continues to grow. This capability enables clients to seamlessly integrate DISA's screening solutions into their existing HR systems, facilitating a more cohesive workflow. The platform offers a variety of screening options, including criminal background checks, employment verification, and drug testing, ensuring users have access to comprehensive data to inform their hiring decisions. The emphasis on data intelligence means that clients receive not only raw data but also actionable insights that can guide their recruitment strategies. Additionally, DISA's commitment to technology and expert consultation sets it apart in the employment screening industry. The combination of advanced technology and knowledgeable consultants ensures that clients receive personalized support throughout the screening process. This dual approach not only enhances the accuracy of the information provided but also empowers organizations to make faster and more confident hiring decisions. By prioritizing customer needs and continuously improving its offerings, DISA Global Solutions positions itself as a reliable partner in the employment screening landscape, helping businesses navigate the complexities of hiring with greater ease and effectiveness. **Average Rating:** 4.6/5.0 **Total Reviews:** 93 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.9/10) - **Compliance:** 9.6/10 (Category avg: 8.8/10) - **Real-Time Tracking:** 8.9/10 (Category avg: 8.7/10) - **Dashboard:** 9.2/10 (Category avg: 8.7/10) **Seller Details:** - **Seller:** [DISA Global Solutions](https://www.g2.com/sellers/disa-global-solutions) - **Company Website:** https://disa.com/ - **Year Founded:** 1986 - **HQ Location:** Fort Myers, US - **Twitter:** @DISAGlobal (487 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/disa-global-solutions/ (889 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Hospital & Health Care, Oil & Energy - **Company Size:** 47% Mid-Market, 32% Enterprise #### Pros & Cons **Pros:** - Ease of Use (2 reviews) - Assessment Ease (1 reviews) - Background Checks (1 reviews) - Product Utility (1 reviews) - Seamless Process (1 reviews) **Cons:** - Inefficient Search Functionality (1 reviews) - Lack of Clarity (1 reviews) - Navigation Difficulty (1 reviews) - Navigation Issues (1 reviews) - Poor Navigation (1 reviews) ### 12. [Atlantic Employee Screening](https://www.g2.com/products/atlantic-employee-screening/reviews) Atlantic Employee Screening (AES) provides compliant, accurate employment background screening solutions, including background checks, drug testing, social media screening, and verifications, helping employers make confident hiring decisions. Serving clients since 1997, AES delivers the resources of a large screening provider with the personal service of a trusted partner. More than 2,500 organizations globally rely on our services, ranging from 50 employees to 125,000+ employees, with a 99.5% client retention rate. Our largest client has partnered with AES for over 25 years. Why Choose Atlantic Employee Screening Big Resources. Personal Service. - We combine enterprise-level capabilities with high-touch, relationship-driven support: - No long-term contracts or hidden fees - Flexible, scalable screening programs - Live, U.S.-based support—answered by the second ring - Headquartered in Palm Beach Gardens, Florida Employment Background Checks AES delivers reliable, FCRA-compliant employment background checks tailored to your hiring needs. Services may include: - Criminal background checks (county, state, federal) - Identity and address history verification - Sex offender registry searches - Custom screening packages by role or industry All screening follows FCRA, EEOC guidance, and applicable state and local regulations. Drug Testing Services Our drug testing services support safe, compliant workplaces through lab-based testing and a nationwide collection network. Options include: - Pre-employment, random, post-accident, and reasonable suspicion testing - Urine, oral fluid, and hair testing - Medical Review Officer (MRO) oversight Social Media Screening for Employment: AES offers compliant social media screening using publicly available online content only. Our process identifies job-relevant risk indicators while avoiding protected class information and supporting fair hiring practices. Employment, Education & Credential Verifications: We provide dependable employment, education, and credential verification services to help confirm candidate qualifications and reduce hiring fraud. Scalable Solutions for Every Business Whether screening dozens of candidates annually or tens of thousands monthly, AES delivers: - 100+ ATS, HCM, and HRIS integrations - Optimized workflows for high-volume hiring - Cost-effective solutions for smaller teams - Configurable screening packages aligned to industry, compliance, and budget needs Data Security & Compliance You Can Trust AES protects sensitive data through: - SOC 2 compliance - Advanced encryption (in transit and at rest) - Multi-factor authentication (MFA) Our technology and operational controls meet or exceed the security standards of the nation’s largest employers. Our Promise When you partner with Atlantic Employee Screening, you gain: - Enterprise-level screening capabilities - White-glove service without call queues - Long-term reliability built on transparency and trust We don’t just deliver reports—we deliver confidence, partnership, and peace of mind. **Average Rating:** 5.0/5.0 **Total Reviews:** 200 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10) - **Compliance:** 9.9/10 (Category avg: 8.8/10) - **Real-Time Tracking:** 9.9/10 (Category avg: 8.7/10) - **Dashboard:** 9.9/10 (Category avg: 8.7/10) **Seller Details:** - **Seller:** [Atlantic Employee Screening](https://www.g2.com/sellers/atlantic-employee-screening) - **Company Website:** https://atlanticscreening.com/ - **Year Founded:** 1997 - **HQ Location:** Palm Beach Gardens, FL - **Twitter:** @AtlanticChecks (78 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/atlantic-personnel-&-tenant-screening-inc-/ (15 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Hospital & Health Care, Financial Services - **Company Size:** 43% Small-Business, 37% Mid-Market #### Pros & Cons **Pros:** - Customer Support (25 reviews) - Background Checks (23 reviews) - Helpful (18 reviews) - Product Quality (15 reviews) - Accuracy (14 reviews) **Cons:** - Integration Issues (1 reviews) - Lack of Integration (1 reviews) - Poor Integration (1 reviews) ### 13. [Zinc](https://www.g2.com/products/zinc-work/reviews) Traditional background checks providers are manual, time-consuming, and slow. Zinc is different.  Founded on the belief that there’s a better way to do background checks, Zinc is an automated platform that makes your job easier and your candidates happier. Just enter a candidate’s details, select the checks you want to send, and you’re done.  With over 190 supported countries, you can be confident that you’ll get fast, accurate checks every time. Zinc automates candidate document collection and referencing follow-ups, and directly integrates with HMRC to provide employment verification in minutes — not days.  Real-time status updates keep you and your candidates in the loop, enhancing transparency and cutting down on questions. Whether you’re hiring one candidate or hundreds, re-usable check packages, custom reference questions, and an automated process mean you’ll be able to send checks in just a few clicks.  Zinc is built to integrate with your HR tech stack, including Workday, Pinpoint, HiBob, and more, so once results are in, you can go straight to your HRIS or ATS to view the results.  Zinc is certified by the UK government’s IDVT Trust Framework and meets the highest identity verification standards. We’re serious about data security, and are ISO 27001 certified. **Average Rating:** 4.7/5.0 **Total Reviews:** 169 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.9/10) - **Compliance:** 9.3/10 (Category avg: 8.8/10) - **Real-Time Tracking:** 9.5/10 (Category avg: 8.7/10) - **Dashboard:** 9.2/10 (Category avg: 8.7/10) **Seller Details:** - **Seller:** [Zinc Work](https://www.g2.com/sellers/zinc-work) - **Company Website:** https://zincwork.com/ - **Year Founded:** 2018 - **HQ Location:** London - **Twitter:** @zinc_work (3,026 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/11259850 (162 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Information Technology and Services, Financial Services - **Company Size:** 67% Mid-Market, 21% Small-Business #### Pros & Cons **Pros:** - Ease of Use (17 reviews) - Customer Support (9 reviews) - Speed (8 reviews) - Positive Experience (6 reviews) - Seamless Process (6 reviews) **Cons:** - Poor Customer Support (6 reviews) - Geographical Limitations (2 reviews) - Limited Customization (2 reviews) - Slow Checks (2 reviews) - Unclear Information (2 reviews) ### 14. [InCheck](https://www.g2.com/products/incheck/reviews) InCheck is a people-first background screening and monitoring partner for HR teams, talent leaders and organizations, combining smart technology with real human expertise to deliver accurate, reliable information that supports confident hiring decisions. Our services include criminal background checks, employment and education verification, drug screening, occupational health services, and continuous monitoring, all managed by our team on your behalf. We pair compliant solutions and expert guidance with a thoughtful, candidate-friendly approach, avoiding overreliance on automation to create a more seamless experience for both employers and candidates. Behind every report is a team that cares about accuracy, context, quality, and cost efficiency. InCheck serves enterprise and mid-market employers across healthcare, staffing and recruiting, financial services, manufacturing, non-profits, and education. It is especially relied on by organizations with strict compliance requirements — including FCRA, HIPAA, DOT, and OIG exclusion checks — where errors in screening carry regulatory or legal risk. Unlike self-service background check platforms, InCheck pairs every client with a dedicated account manager who acts as an extension of your team—guiding your screening strategy, offering best practices and industry perspective, and delivering day-to-day support long after implementation is complete. Customers switching from Checkr and HireRight consistently cite InCheck's dedicated support, faster turnaround (1–3 days for most checks), and transparent per-check pricing as their reasons for switching. InCheck integrates with 50+ applicant tracking systems. The QuickApp workflow lets employers initiate a check with minimal data entry while candidates complete the rest directly — reducing admin time and improving the candidate experience. We do not believe technology should replace people. Instead, we use it to work smarter and faster while our team stays hands-on to maintain accuracy, quality control, and a better experience for both you and your candidates. It is not just faster screening, it is smarter screening. With nearly 25 years of industry experience and PBSA Accreditation, InCheck brings proven expertise and a strong commitment to compliance. Clients trust us to deliver accurate, reliable results and stand behind them—leading to more confident hiring decisions, a smoother and more consistent screening process, stronger compliance with reduced risk, faster turnaround times without cutting corners, and a true partner that supports you every step of the way. **Average Rating:** 4.9/5.0 **Total Reviews:** 22 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 8.9/10) - **Compliance:** 9.8/10 (Category avg: 8.8/10) - **Real-Time Tracking:** 9.3/10 (Category avg: 8.7/10) - **Dashboard:** 9.8/10 (Category avg: 8.7/10) **Seller Details:** - **Seller:** [InCheck](https://www.g2.com/sellers/incheck) - **Company Website:** https://inchecksolutions.com - **Year Founded:** 2002 - **HQ Location:** Milwaukee, US - **LinkedIn® Page:** https://www.linkedin.com/company/incheck-inc- (63 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 45% Mid-Market, 32% Enterprise #### Pros & Cons **Pros:** - Customer Support (9 reviews) - Ease of Use (9 reviews) - Helpful (7 reviews) - Representative Responsiveness (7 reviews) - Process Streamlining (6 reviews) **Cons:** - Access Issues (1 reviews) - Limited Access (1 reviews) - Login Issues (1 reviews) - Login Problems (1 reviews) - Process Delays (1 reviews) ### 15. [Creative Services Inc](https://www.g2.com/products/creative-services-inc/reviews) Creative Services, Inc. (CSI) is a full-service employment screening and security consulting firm designed to assist organizations in mitigating risk, safeguarding their workplaces, and making informed hiring decisions. Established in 1976, CSI leverages decades of experience in investigative work to provide tailored screening solutions that cater to the unique needs of each client, regardless of their size or industry. CSI specializes in comprehensive background screening, offering a wide range of services that include criminal background checks, drug and health occupational screenings, social media screening, and advanced biometric identity verification. The firm serves a diverse clientele across both regulated and non-regulated sectors, such as healthcare, government, technology, energy, hospitality, and nonprofits. This extensive service portfolio ensures that employers can find the right solutions to meet their specific hiring and compliance needs, ultimately enhancing workplace safety and integrity. The company’s screening programs are designed to support the entire employee lifecycle, encompassing pre-hire screening, ongoing post-hire checks, reinvestigations, and evaluations of vendors and contractors. CSI’s platform integrates smoothly with applicant tracking systems (ATS) and human resource information systems (HRIS), facilitating streamlined workflows and delivering fast, reliable results. Additionally, CSI provides guidance on regulatory compliance and best practices, equipping clients to navigate the evolving landscape of legal and industry requirements confidently. What distinguishes Creative Services from its competitors is its human-centered approach, which combines cutting-edge technology with expert investigative insight and personalized service. The dedicated client success teams work closely with organizations to ensure prompt turnaround times, maintain clear communication, and develop solutions that align with strategic hiring and risk management objectives. With a legacy of nearly five decades, CSI has established a reputation for quality, trustworthiness, and a steadfast commitment to achieving positive client outcomes. This focus on collaboration and customization allows organizations to enhance their hiring processes while minimizing potential risks associated with employment decisions. **Average Rating:** 4.9/5.0 **Total Reviews:** 24 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.9/10) - **Dashboard:** 10.0/10 (Category avg: 8.7/10) **Seller Details:** - **Seller:** [Creative Services](https://www.g2.com/sellers/creative-services) - **Company Website:** https://www.creativeservices.com - **Year Founded:** 1976 - **HQ Location:** Mansfield, US - **LinkedIn® Page:** https://www.linkedin.com/company/1279781/ (58 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Higher Education - **Company Size:** 56% Mid-Market, 40% Enterprise ### 16. [Paychex](https://www.g2.com/products/paychex/reviews) Paychex Flex® is an all-in-one HR platform built to help businesses hire, pay, manage, and retain employees all from a single interface. Designed to grow alongside your organization, Paychex Flex combines intelligent technology with flexible support to simplify the full scope of human resource management. At the core of the platform is a connected suite of payroll, HR, benefits, and workforce management tools. Paychex Flex automates routine administrative tasks from payroll processing and tax management to benefits enrollment and scheduling. The all-in-one solution utilizes AI-enabled features such as intelligent payroll automation, predictive analytics and customizable dashboards, as well as AI-supported recruiting technology. For talent management, the platform consolidates recruiting, onboarding, and employee development into one experience. This streamlines hiring workflows and supports a more engaged workforce. Workforce management tools help managers optimize schedules and allocate resources more effectively, while self-service options give employees direct access to pay information, benefits, training resources, and financial management tools. Compliance is built into the platform. Paychex Flex monitors relevant changes to federal, state, and local employment law and automatically alerts businesses to required actions. Organizations can also work with a dedicated HR professional who can interpret regulations and apply them to their specific workplace, combining automated monitoring with human guidance. Reporting and data accuracy benefit from AI, as well. The platform helps organizations identify workforce trends, interpret complex employment data, and manage their people all within a single system of record. Every Paychex Flex user has complete access to in-platform tools and flexible support options at any time. Organizations can select the level of technology and support that best suits their current needs while maintaining the flexibility to adapt as they grow. The result is a platform that adapts to your organization, whether you're managing payroll for a small team or supporting a full HR function across multiple locations. **Average Rating:** 4.1/5.0 **Total Reviews:** 1,644 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.9/10) - **Compliance:** 8.2/10 (Category avg: 8.8/10) - **Real-Time Tracking:** 7.8/10 (Category avg: 8.7/10) - **Dashboard:** 8.0/10 (Category avg: 8.7/10) **Seller Details:** - **Seller:** [Paychex Inc](https://www.g2.com/sellers/paychex-inc) - **Company Website:** https://www.paychex.com/ - **Year Founded:** 1971 - **HQ Location:** Rochester, NY - **Twitter:** @Paychex (11,875 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/4255/ (18,549 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Office Manager, Owner - **Top Industries:** Non-Profit Organization Management, Construction - **Company Size:** 75% Small-Business, 22% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (76 reviews) - Payroll Management (58 reviews) - Helpful (50 reviews) - Payroll (49 reviews) - Payroll Ease (42 reviews) **Cons:** - Poor Customer Support (48 reviews) - Payroll Issues (30 reviews) - Poor Support Services (26 reviews) - Expensive (25 reviews) - Technical Issues (21 reviews) ### 17. [Verified First](https://www.g2.com/products/verified-first/reviews) Verified First is recognized for raising the bar on streamlined background screening solutions supported by exceptional client service and for creating the easiest, fastest HR system connections at no cost. Our client support team is based in the U.S. and responds to calls within seconds, consistently resulting in positive testimonials and a 98% customer satisfaction rate. Verified First's versatile delivery methods are compatible with over 150 applicant tracking systems, providing clients a turn-key experience. Awards include HRO Today Baker’s Dozen, Workforce Hot List, Deloitte Technology Fast 500, Entrepreneur 360, Inc. 5000. Get your free consultation at https://www.verifiedfirst.com/contact **Average Rating:** 4.4/5.0 **Total Reviews:** 32 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10) - **Compliance:** 9.2/10 (Category avg: 8.8/10) - **Real-Time Tracking:** 8.9/10 (Category avg: 8.7/10) - **Dashboard:** 9.3/10 (Category avg: 8.7/10) **Seller Details:** - **Seller:** [Verified First](https://www.g2.com/sellers/verified-first) - **Year Founded:** 2012 - **HQ Location:** Meridian, Idaho - **Twitter:** @VerifiedFirst (537 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/4790315/ (198 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Non-Profit Organization Management - **Company Size:** 66% Mid-Market, 28% Small-Business #### Pros & Cons **Pros:** - Ease of Use (6 reviews) - Background Checks (5 reviews) - Speed (4 reviews) - Helpful (2 reviews) - Integration Capabilities (2 reviews) **Cons:** - Delays (2 reviews) - Lack of Clarity (2 reviews) - Inaccuracy (1 reviews) - Lack of Detail (1 reviews) - Poor UI (1 reviews) ### 18. [Amiqus](https://www.g2.com/products/amiqus/reviews) Amiqus is a globally trusted staff and client onboarding compliance platform designed for both governments and regulated organisations across sectors to meet complex compliance obligations. We’ve powered over 4 million journeys, helping people to move job, move home, access financial products, or engage with a professional advisor online. For teams navigating complex requirements - combining AML, digital identity and staff vetting or right to work checks, Amiqus combines best in class data sources, process orchestration, automation and back office tooling for Ops team escalation and management all within one platform. By automating the heavy lifting, we’ve helped clients like Virgin Money cut their account opening times from seven days down to just eight minutes. Most candidates - about 85% - complete their entire verification in under 24 hours, which is roughly four times faster than traditional methods. For high-volume recruitment, this translates to hours saved every week. Plus, our reusable identity wallet makes things even easier for returning users, speeding up the process by another 33%. Amiqus is directly accredited under the UK Gov Digital Verification Service (DVS) and audited to deliver Right to Work, Right to Rent, and DBS criminal record checking under the UK’s Trust Framework We’re also a registered DBS and Disclosure Scotland umbrella body for criminal record checks, with international criminal record check coverage. **Average Rating:** 4.7/5.0 **Total Reviews:** 54 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.9/10) - **Compliance:** 9.3/10 (Category avg: 8.8/10) - **Real-Time Tracking:** 8.8/10 (Category avg: 8.7/10) - **Dashboard:** 8.8/10 (Category avg: 8.7/10) **Seller Details:** - **Seller:** [Amiqus](https://www.g2.com/sellers/amiqus) - **Company Website:** https://amiqus.co - **Year Founded:** 2015 - **HQ Location:** Edinburgh, GB - **LinkedIn® Page:** https://www.linkedin.com/company/amiqus-resolution-ltd (66 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Legal Services, Staffing and Recruiting - **Company Size:** 45% Small-Business, 29% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (43 reviews) - Customer Support (19 reviews) - User Interface (18 reviews) - Easy Setup (14 reviews) - Time-saving (14 reviews) **Cons:** - Reference Management (5 reviews) - Complexity (4 reviews) - False Positives (4 reviews) - Missing Features (4 reviews) - Poor Usability (4 reviews) ### 19. [Yardstik](https://www.g2.com/products/yardstik/reviews) Yardstik is the creator of the Human Trust Platform, helping organizations screen & continually monitor their workforces, building trust across the entire workforce lifecycle. By combining fraud prevention, candidate & worker screening, and credential verification, Yardstik empowers businesses to hire and operate with confidence in an increasingly uncertain world. Yardstik: Trust, Reimagined **Average Rating:** 4.8/5.0 **Total Reviews:** 35 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 8.9/10) - **Compliance:** 9.5/10 (Category avg: 8.8/10) - **Real-Time Tracking:** 8.4/10 (Category avg: 8.7/10) - **Dashboard:** 9.4/10 (Category avg: 8.7/10) **Seller Details:** - **Seller:** [Yardstik](https://www.g2.com/sellers/yardstik) - **Year Founded:** 2020 - **HQ Location:** Minneapolis, US - **Twitter:** @yardstik (22 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/yardstik/ (67 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Staffing and Recruiting, Consumer Services - **Company Size:** 35% Enterprise, 35% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (5 reviews) - Helpful (4 reviews) - Integrations (4 reviews) - Customer Support (3 reviews) - Friendly (3 reviews) **Cons:** - Email Notifications (1 reviews) - Poor Applicant Quality (1 reviews) ### 20. [GoodHire (a Checkr company)](https://www.g2.com/products/goodhire-a-checkr-company/reviews) GoodHire, a Checkr company, delivers the easiest end-to-end background check workflow in the industry, while offering unique features that help HR teams get their background checks done quickly, affordably, and in a way that minimizes the burden of compliance. Product Description GoodHire simplifies and speeds background checks with customizable, on-demand services for organizations of all sizes. Building a great team starts with a trusted partner that delivers the easiest end-to-end pre-employment background check workflow in the industry. **Average Rating:** 4.6/5.0 **Total Reviews:** 270 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.9/10) - **Compliance:** 9.5/10 (Category avg: 8.8/10) - **Real-Time Tracking:** 9.4/10 (Category avg: 8.7/10) - **Dashboard:** 9.4/10 (Category avg: 8.7/10) **Seller Details:** - **Seller:** [Checkr, Inc](https://www.g2.com/sellers/checkr-inc) - **Company Website:** https://checkr.com - **Year Founded:** 2014 - **HQ Location:** San Francisco, CA - **Twitter:** @checkr (3,054 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3535535/ (1,623 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** HR Manager, HR Generalist - **Top Industries:** Information Technology and Services, Hospital & Health Care - **Company Size:** 61% Mid-Market, 30% Small-Business #### Pros & Cons **Pros:** - Background Checks (3 reviews) - Ease of Use (2 reviews) - Product Quality (2 reviews) - Speed of Service (2 reviews) - Time-saving (2 reviews) **Cons:** - Process Delays (2 reviews) - Delays (1 reviews) - Poor Applicant Quality (1 reviews) - Poor Customer Support (1 reviews) - Poor Reporting (1 reviews) ### 21. [Veremark](https://www.g2.com/products/veremark/reviews) Veremark is a background screening platform designed to assist HR teams, compliance officers, and legal professionals in verifying candidates and employees in a more efficient, secure, and straightforward manner. This solution is tailored for organizations aiming to enhance their hiring processes, conduct rescreening, or perform vendor checks, all while ensuring compliance with relevant regulations. The platform is particularly advantageous for businesses of all sizes that recognize the importance of thorough background checks as a critical component of their hiring and compliance strategies. Veremark effectively meets the needs of HR professionals who seek a dependable method for assessing the integrity and qualifications of potential hires. Additionally, compliance officers benefit from the platform’s capabilities in maintaining adherence to legal standards. By streamlining the verification process, Veremark helps organizations mitigate risks associated with hiring and vendor relationships, thereby fostering a safer and more compliant work environment. Key features of Veremark include comprehensive background checks that encompass various aspects such as employment history, criminal records, and educational verification. The platform places a strong emphasis on global compliance, enabling organizations to navigate the complexities of different regulatory environments with ease. Customizable workflows allow users to tailor the screening process to their specific needs, making it adaptable across various industries and organizational structures. This flexibility ensures that Veremark can cater to the unique requirements of each organization, enhancing its overall utility. Another significant advantage of using Veremark is its provision of real-time updates, which keeps users informed throughout the screening process. This feature enhances transparency and empowers HR teams to make informed decisions quickly, reducing the time taken to finalize hiring processes. The platform is designed with user experience in mind, ensuring that both employers and candidates find the verification process smooth and efficient. By leveraging Veremark, organizations can build trust with their stakeholders, minimize potential risks, and streamline their hiring and compliance processes effectively, making it a valuable tool in today’s competitive job market. **Average Rating:** 4.3/5.0 **Total Reviews:** 40 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.9/10) - **Compliance:** 9.4/10 (Category avg: 8.8/10) - **Real-Time Tracking:** 8.7/10 (Category avg: 8.7/10) - **Dashboard:** 8.9/10 (Category avg: 8.7/10) **Seller Details:** - **Seller:** [Veremark](https://www.g2.com/sellers/veremark) - **Year Founded:** 2018 - **HQ Location:** London, England - **Twitter:** @veremarkltd (49 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/18853767 (138 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Human Resources, Information Technology and Services - **Company Size:** 48% Mid-Market, 40% Small-Business #### Pros & Cons **Pros:** - Ease of Use (13 reviews) - Product Quality (9 reviews) - Pricing (8 reviews) - Customer Support (7 reviews) - Time-saving (7 reviews) **Cons:** - Process Delays (6 reviews) - Expensive (4 reviews) - Delays in Process (3 reviews) - Poor Customer Support (3 reviews) - Pricing Issues (3 reviews) ### 22. [AccuSourceHR, Inc.](https://www.g2.com/products/accusourcehr-inc/reviews) AccuSourceHR™ Workforce Solutions has been a nationwide leader in background checks and drug testing since 1999. We have always believed in creating an outstanding customer experience, which in turn leads to success in their hiring and onboarding processes. Whether using our services for criminal background checks, employment/education verifications, or drug testing, we provide fast and accurate results. Our Applicant Portal takes away the tedious work of data entry so HR professionals can put their focus on other tasks, while our CrimSource™ Continuous Criminal Monitoring services provides a revolutionary option for companies to have real-time updates on employees post-hire. AccuSourceHR™ understands that people-related decisions are the lifeblood of an organization and that one bad hire can wreak havoc on the company's culture and quite possibly impact the bottom line. Our services provide employers with peace of mind and trust that they will be presented with a clear understanding of who they intend to hire to represent them. **Average Rating:** 4.6/5.0 **Total Reviews:** 168 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.9/10) - **Compliance:** 9.2/10 (Category avg: 8.8/10) - **Real-Time Tracking:** 8.9/10 (Category avg: 8.7/10) - **Dashboard:** 8.7/10 (Category avg: 8.7/10) **Seller Details:** - **Seller:** [AccuSourceHR, Inc.](https://www.g2.com/sellers/accusourcehr-inc) - **Company Website:** https://www.accusourcehr.com/ - **Year Founded:** 1999 - **HQ Location:** Phoenix, AZ - **Twitter:** @AccuSourceInc (453 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/accusourcehr-inc/ (113 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** HR Manager - **Top Industries:** Staffing and Recruiting, Human Resources - **Company Size:** 57% Mid-Market, 29% Small-Business #### Pros & Cons **Pros:** - Ease of Use (13 reviews) - Customer Support (12 reviews) - Speed (11 reviews) - Response Time (8 reviews) - Helpful (7 reviews) **Cons:** - Delays (7 reviews) - Process Delays (4 reviews) - Lack of Clarity (3 reviews) - Poor Customer Support (3 reviews) - Feature Limitations (2 reviews) ### 23. [HiPeople](https://www.g2.com/products/hipeople/reviews) HiPeople AI-Powered Screening: Streamline Your Screening, Hire Top Talent HiPeople harnesses the power of AI to revolutionize every stage of hiring. From resume screening to candidate assessments to reference checks. Make fast, secure, and unbiased hiring decisions with seamless precision. Key Benefits at a Glance 1. AI‑Accelerated Screening Instantly sift through applications with AI-driven resume screening that saves up to 95% of screening time. 2. Science‑Backed Assessments Utilize data-driven, psychometrically valid assessments to evaluate candidates on hard skills, soft skills, personality, cognitive abilities, and culture fit. Customize from a vast library or create your own. 3. AI‑Enhanced Reference Checks Automate reference checks with surveys, AI-powered fraud detection, and fast turnaround in under 24 hours. Get clear, actionable reports with red-flag alerts. 4. Comprehensive, Unified Platform Combine strengths—AI screening, assessments, and reference checks—within one seamless experience that integrates in just a few clicks into popular ATS systems. 5. Privacy & Compliance Built-In Trust in enterprise-grade privacy and security: SOC 2 Type II certified, GDPR and CCPA compliant. Data security that aligns with global standards. 6. Backed by People Science HiPeople’s tools are grounded in rigorous psychological and data science research, enriched continuously by an in-house science team to deliver reliable, human-centric insights. For more information, visit us at hipeople.io 👋 **Average Rating:** 4.6/5.0 **Total Reviews:** 438 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.9/10) - **Compliance:** 9.3/10 (Category avg: 8.8/10) - **Real-Time Tracking:** 9.1/10 (Category avg: 8.7/10) - **Dashboard:** 9.2/10 (Category avg: 8.7/10) **Seller Details:** - **Seller:** [HiPeople](https://www.g2.com/sellers/hipeople) - **Company Website:** https://www.hipeople.io/ - **Year Founded:** 2019 - **HQ Location:** Berlin, DE - **LinkedIn® Page:** https://www.linkedin.com/company/34575638 (16 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Unemployed, Customer Service Representative - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 71% Small-Business, 19% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (113 reviews) - Assessments (56 reviews) - Assessment Ease (49 reviews) - Easy Setup (46 reviews) - Helpful (42 reviews) **Cons:** - Limited Customization (16 reviews) - Poor Customization (16 reviews) - Assessment Issues (14 reviews) - Insufficient Information (13 reviews) - Unclear Information (13 reviews) ### 24. [Mitratech AssureHire](https://www.g2.com/products/mitratech-assurehire/reviews) Compliant, Efficient Background Screening with a Focus on Candidate Experience Accredited by the PBSA (Professional Background Screening Association) and as a SOC2 certified provider, we deliver background screening solutions that prioritize accuracy, speed, and a positive candidate journey. Accelerate Your Hiring with Confidence: 1. Rapid, Reliable Results: Don't let slow background checks create hiring bottlenecks. Mitratech’s completes 98% of background checks in less than 24 hours. This allows you to make informed decisions quickly and secure top talent faster. 2. Embedded Compliance & Reduced Risk: Our technology simplifies critical compliance steps, including consent management and adverse action workflows, helping you maintain best practices, reduce human error, and ensure your screening process is consistently fair and legally sound. 3. Optimized Candidate Experience: Mitratech offers an intuitive, fully remote, mobile-first interface. This streamlines the process for applicants, improves completion rates, and reflects positively on your employer brand. Comprehensive Screening, Dedicated Support: Mitratech offers a wide array of screening services including criminal history, employment and education verification, drug testing, and more helping us serve diverse industry needs. Beyond technology, every client receives world-class support, providing expert guidance and unlimited support via phone, text, or email. We are committed to being a true partner in building your safe and productive workplace. Explore Mitratech for a smarter, faster, and more candidate-friendly approach to background screening. **Average Rating:** 4.2/5.0 **Total Reviews:** 14 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.9/10) - **Compliance:** 8.1/10 (Category avg: 8.8/10) - **Real-Time Tracking:** 7.5/10 (Category avg: 8.7/10) - **Dashboard:** 7.3/10 (Category avg: 8.7/10) **Seller Details:** - **Seller:** [Mitratech](https://www.g2.com/sellers/mitratech) - **Company Website:** https://mitratech.com - **Year Founded:** 1987 - **HQ Location:** Austin, TX - **Twitter:** @MitratechLegal (1,049 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/mitratech/ (2,064 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 57% Mid-Market, 29% Enterprise #### Pros & Cons **Pros:** - Speed (2 reviews) - Candidate Management (1 reviews) - Communication (1 reviews) - Customization Flexibility (1 reviews) - Ease of Use (1 reviews) **Cons:** - Poor Customer Support (2 reviews) - Inaccuracy (1 reviews) - Inefficient Hiring Process (1 reviews) - Poor Applicant Quality (1 reviews) - Verification Issues (1 reviews) ### 25. [First Advantage](https://www.g2.com/products/first-advantage/reviews) First Advantage delivers comprehensive background check and drug screening solutions that enable employers and housing providers to make confident applicant choices, reduce risk, and maintain compliance. With offices worldwide, First Advantage leverages leading technology and some of the industry’s largest global capabilities to complete background checks in 200+ countries and territories. If you’re looking for employee or resident background check solutions that enable fast and reliable decision making, we’re your First Advantage. For more detailed information on First Advantage products and services, visit fadv.com. **Average Rating:** 3.4/5.0 **Total Reviews:** 106 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 7.4/10 (Category avg: 8.9/10) - **Compliance:** 7.5/10 (Category avg: 8.8/10) - **Real-Time Tracking:** 6.8/10 (Category avg: 8.7/10) - **Dashboard:** 7.4/10 (Category avg: 8.7/10) **Seller Details:** - **Seller:** [First Advantage](https://www.g2.com/sellers/first-advantage) - **Year Founded:** 2003 - **HQ Location:** Atlanta, GA - **Twitter:** @firstadvantage (2,121 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/first-advantage/ (9,532 employees on LinkedIn®) - **Ownership:** NASDAQ: FA **Reviewer Demographics:** - **Top Industries:** Staffing and Recruiting, Information Technology and Services - **Company Size:** 44% Enterprise, 43% Mid-Market #### Pros & Cons **Pros:** - Customer Support (15 reviews) - Ease of Use (15 reviews) - Helpful (12 reviews) - Representative Responsiveness (8 reviews) - Knowledgeable Staff (7 reviews) **Cons:** - Poor Customer Support (10 reviews) - Delays (7 reviews) - Lack of Clarity (7 reviews) - Process Delays (5 reviews) - Complex Processes (4 reviews) ## Parent Category [Pre-Employment Screening Software](https://www.g2.com/categories/pre-employment-screening) ## Related Categories - [Reference Check Software](https://www.g2.com/categories/reference-check) - [Drug Testing Software](https://www.g2.com/categories/drug-testing) --- ## Buyer Guide ### What You Should Know About Background Check Software ### What is Background Check Software? The candidate may have submitted an impressive resume, aced the skills test, and dazzled interviewers, but there is usually another important step in the process before a company extends a job offer—the background check. Businesses conduct pre-employment background checks before making a final hiring decision to verify the accuracy of the information that a candidate has presented and discover other information that might influence a hiring decision. Background check software streamlines this process by automating aspects of the process and enabling companies to manage checks for multiple candidates from a single system.  Background check platforms are typically not standalone systems. These platforms are often developed by background check companies, which are known in the industry as credit reporting agencies (CRAs). These accredited companies use the technology to manage the process as they provide businesses with employment screening services. Depending on the provider, screenings might entail a search of public records that is automated, or conducted by humans, or a mix of both. In this way, use of the software typically must operate along with the background check services provided by a company. #### What Types of Background Check Software Exist? Background checking software products exist as standalone solutions as well as modules that are part of a larger human capital management (HCM) platform.  **Standalone solutions** These products are specifically devoted to managing pre-employment background checks. They often integrate with other HR software, including applicant tracking systems and core HR software. **HCM platform** Some HCM platforms come with an integrated background check module, which can streamline the sharing of candidate data for companies that already use that HCM. **What types of background screening products are available?** There are many kinds of checks that employers can request using background check software, but common ones include criminal records checks, motor vehicle reports, employment verification, credit checks, and drug tests. **Criminal background check** Criminal records checks are a common screening service provided during the employment process. These searches involve reviewing federal, state, and local records for a candidate’s past criminal convictions, both felonies, and misdemeanors, as well as active criminal cases that the candidate is named in. Some providers include global criminal record searches as part of their services. **Driving records check or motor vehicle report (MVR)** Reviews of a person’s driving record, sometimes known as motor vehicle record (MVR) screenings, locate information about a person’s driving history. This includes the status and class of their driver’s license and any past violations, going back a certain number of years. These checks are common for roles in which someone operates a vehicle as part of their job responsibilities. **Employment verification** Employment verification involves confirming a candidate’s employment history, including past places of employment, the dates they were employed, and their job responsibilities. Verifying these credentials helps companies ensure that they are hiring someone with the necessary experience for the role. Many providers also offer reference checking. **Education verification** Employers typically want to confirm that a candidate has the required education, qualifications, and training to succeed in the role. Background check solutions often include an option to verify a candidate’s education credentials, such as college degrees, certificates, licenses, or other specialized training.  **Credit checks** Checking a candidate’s credit history can help companies assess the integrity and financial responsibility of candidates, especially for candidates who may be dealing with a company’s finances as part of their job roles. Hiring managers should be aware that some states have laws restricting the use of credit checks in employment. **Drug screening** Background check companies that provide drug testing in the United States are certified third-party administrators (TPA) of the Substance Abuse Program Administrators Association (SAPAA). SAPAA’s national standards are recognized as the seal of excellence for the substance abuse testing and program management industry. Some industries require drug testing for all applicants to reduce the risk of accidents. **Industry-specific checks** Some background check companies might specialize in certain industries, while others provide general screening reports for a variety of industries and positions. Industries that might have specialized screening needs include construction, commercial and tribal gaming, education, finance, government, health care, hospitality, manufacturing, staffing, and transportation. ### What are the Common Features of Background Check Software? Common features of background screening software include administrative dashboards, candidate portals, analytics and reporting tools, and automated workflows.  **Dashboards:** A key part of any background check software is a dashboard that provides an overview of any active checks and [real-time status updates](https://www.g2.com/categories/background-check/f/real-time-tracking) on each candidate. These dashboards allow administrators to track the progress of each pre-employment screening and view an estimate of how long it will take for each report to be completed. **Candidate portal:** Platforms with candidate-facing portals enable candidates to enter information about themselves through a web interface to help speed up the process. These self-service portals also typically show candidates the status of their background check and may also send notifications or reminders, which improves the overall candidate experience.  **Automated workflows:** Automation has become a growing part of many software products. For example, when an employer orders a background check, the system might automatically send a notification to the candidate, asking them to fill out documents to initiate the process. That paperwork can then be routed to the appropriate personnel for review. Companies can also develop custom workflows so that completed background checks are routed to the proper personnel for approvals or decisions. **ATS integrations:** Most pre-employment screening platforms integrate with at least one applicant tracking system (ATS). [ATS integrations](https://www.g2.com/categories/background-check/f/integrations) facilitate the seamless transfer of data about candidates between the systems, which saves hiring managers the time it would take to move the data from one system to another and also reduces the potential for data entry errors. Many platforms offer an API to facilitate integrations with third-party software products. Integrating these systems also makes it easy for hiring managers to start a new background check with a few clicks. **Analytics and reporting:** In addition to dashboards showing up-to-the-minute status updates for current background screenings, many platforms include analytics capabilities that facilitate a more in-depth look at background check data. These reporting tools can reveal trends in an organization’s processes, such as how long checks are taking on average, or whether completion times vary depending on location—since laws vary from state to state—or at different times of the year. They may also reveal trends in the decisions made by hiring teams, enabling companies to adjust their processes as needed. Identifying these trends can help companies identify ways to speed up the process or reach greater numbers of candidates. **Compliance tools:** Automated compliance checks help administrators determine which laws and regulations apply to their pre-employment screening process. While all checks in the United States must comply with the Fair Credit Reporting Act (FCRA) and guidelines from the Equal Employment Opportunity Commission (EEOC), other laws or regulations can vary depending on where the company is located. The software can monitor compliance regulations and make sure to generate the proper forms, disclosures, and authorizations to send to candidates. At a minimum, a platform should be FCRA compliant and also adhere to the latest EEOC regulations. ### What are the Benefits of Background Screening Software? **Speed up time-to-hire:** In competitive recruiting environments, completing the hiring process promptly can mean the difference between adding a stellar new hire or losing out on that person to another company. As a result, reducing the turnaround time for a candidate screening is important, and faster checks offer companies a competitive advantage. Employment background check software automates the process of verifying the information candidates provide during the talent acquisition process. Many background check vendors are also increasingly relying on artificial intelligence to comb through big datasets for pertinent records to speed up the process. This reduces the time that the company needs to spend on authenticating information, freeing up time for other hiring and onboarding processes. **Maintain compliance:** Employee background checks are highly regulated processes, bound by local and federal regulations, and it is important for employers to maintain compliance with these rules to avoid legal problems. But keeping track of those regulations and ensuring they are closely followed can be challenging without help. Background screening solutions provide businesses with access to up-to-date compliance knowledge, which can lower the likelihood of regulatory violations and lawsuits. The best background check services will ensure that their clients are in compliance throughout the entire process. These systems can also maintain records to prove compliance later if necessary. **Increase confidence in hiring decisions:** A bad hire can cost a company thousands of dollars in recruiting expenses, productivity losses, team morale declines, and legal fees. A pre-employment background check can help the hiring team have confidence that the person they are hiring is trustworthy and won’t pose a risk to the company or its employees. Employers use background checks to verify the accuracy of the information a candidate presented during the hiring process, including that they have the qualifications required to do the job well. Employment screenings can also uncover information about a person’s history that could present workplace safety or liability risks, such as a poor driving record or a history of criminal violence. **Improve the candidate experience:** Many products provide online background check services and cloud-based dashboards so that both the applicant and the human resources professional charged with overseeing the process can check on the progress of employee background checks. Giving candidates this information improves communication during the recruiting process, which can leave candidates with a more positive impression of the company and build trust. In turn, good recruiting experiences can positively impact the company’s brand and lead to greater recruiting success. ### Who Uses Background Check Software? **Recruiters:** Members of a hiring team are the most frequent users of pre-employment screening tools. This includes in-house recruiters at businesses as well as recruiters who work for recruiting agencies or staffing firms. Recruiters use background check platforms to initiate screenings, monitor the status, and view analytics reports about the process. **Compliance team:** Employees who are responsible for maintaining a company’s compliance use background check software to ensure that the company’s employment screening processes adhere to all applicable regulations. This could include federal, state, and local laws, as well as internal company policies. A company’s attorneys may also need to access the software’s records in the event of legal issues. **Job candidates:** Many background check solutions come with candidate-facing portals, which enable job seekers to monitor the status of a screening that their prospective employer is conducting. These portals often include status dashboards and may also have the ability to send notifications or messages at different stages of the process. #### Software Related to Background Check Software Related solutions that can be used together with employment background check software include: [Applicant tracking systems (ATS)](https://www.g2.com/categories/applicant-tracking-systems-ats) **:** Most background screening platforms integrate with at least one ATS. These integrations facilitate the seamless transfer of data as candidates move through the hiring pipeline, which can speed up the process and reduce errors. It also enables recruiters to order background checks and view candidate information from the same screen, improving hiring workflows.  [Core HR software](https://www.g2.com/categories/core-hr) **:** Background check solutions also integrate with core HR software or [HRMS & HCM software](https://www.g2.com/categories/human-resource-management-systems), both of which contain employee documents and data. Connections between these systems streamline the transfer and sharing of employee data, both during the talent acquisition process as well as once the candidate is hired. ### Challenges with Background Check Software Background check solutions can come with their own set of challenges.  **Compliance:** One of the biggest reasons companies use employment screening services is also one that can cause difficulties — the provider’s ability to help companies maintain compliance. The various laws and regulations that govern background checks must be followed to avoid fines, lawsuits, and other issues. However, companies ordering the screening typically rely on the background check provider to ensure they are following the proper procedures and are current on the latest requirements. Platforms that lack strong compliance capabilities could open up employers to legal troubles, especially in the case of adverse actions, which refers to an employment decision that negatively impacts a candidate due to information that appeared on a background check. Buyers of background check services should make sure to ask software providers how they ensure that their platform incorporates the latest compliance regulations. **Timeliness:** Speed matters when it comes to recruiting, but background checks can sometimes be a bottleneck in the process if the results are not returned on time. The time that a background check takes can vary, depending on the number of screens the employer orders and how easy it is to access the information. Background check companies that take too long to return results could hurt a company’s recruiting efforts, as strong candidates might look elsewhere. Platforms that offer unrealistic estimates for when a screening will come in can also cause issues in the process.  **Accuracy of information:** A key reason employers run background checks is to confirm the accuracy of the information that the candidate included during the process, so the reliability of the information contained in reports is critical. Background screenings that turn up inaccurate information about a candidate or fail to uncover important details about the candidate’s background can cause serious issues for both the employer and the candidate. Companies should have confidence that the pre-employment screening tools have systems in place to confirm the accuracy of the information that the platform produces. ### Which Companies Should Buy Background Check Software? Nearly every industry can benefit from implementing background check software into their hiring process. But some industries, in particular, are particularly reliant on these solutions. **Construction:** The construction industry uses background check services to maintain workplace safety and ensure that its workers have the required licenses and skills to do the job. **Retail and hospitality:** Industries in which turnover rates are higher, such as retail and hospitality, require that employers can quickly conduct background checks to ensure they are fully staffed, especially during peak seasons.  **Healthcare:** For healthcare roles, especially those that require direct contact with patients, employers must verify the backgrounds of employees to ensure they have the required licenses and certifications. Background check software helps businesses monitor compliance regulations in this heavily regulated industry. **Nonprofits:** Volunteer organizations use background screenings to identify whether there is anything in a prospective volunteer’s past that could make them a poor fit for working with the organization’s clients, and even expose the nonprofit to lawsuits or bad press. **Staffing:** Because they deal with a high volume of candidates, staffing agencies rely on background check tools to efficiently screen clients and place them in jobs faster. ### How to Buy Background Check Software #### Requirements Gathering (RFI/RFP) for Background Check Software When gathering requirements for software, buyers should consider the kinds of employment screenings that the company is likely to use most often. Different background check providers may offer various screening types, so companies should know upfront which pre-employment screening products their ideal provider must have. Companies should also consider which other features are important to them in a background check solution, such as dashboards, notifications, and candidate portals. Since there are different approaches to completing background screenings, buyers should also think about whether they are comfortable with computers and algorithms doing much of the searching, or if they would prefer for humans to be doing more of that work. #### Compare Background Check Software Products **Create a long list** An initial list of potential background screening services should include any products that meet the company’s basic requirements. At this point, buyers should be aiming to get a sense of the features of potential solutions and the kinds of services they can provide.  **Create a short list** After a long list has been created, it’s time to look at each product in more detail to determine if it will meet the company’s needs and deserves to be put on their short list. This should include evaluating additional features of each product beyond the ones identified as essential to determine if that additional functionality would bring additional benefits to the company’s recruiting process. **Conduct demos** By the time the company is ready to conduct demos, buyers should have a sense of the features that products on the short list offer and be ready to evaluate how effectively those features meet the organization’s needs. Sellers should walk buyers through how the company conducts the background check from beginning to end. Buyers should consider the user interface of the platform and whether the information on sample reports is easy to access and understand. Demos are also a good time to ask questions about how long screenings take on average, how the company maintains compliance with laws and regulations, and how well the software integrates with the buyer’s existing systems. #### Selection of Background Check Software **Choose a selection team** The selection team should include any stakeholders who might be using the product, including a company’s recruiting team and any other relevant HR personnel. **Negotiation** After narrowing in on a preferred product, it’s time to negotiate a pricing package. Buyers must consider the pricing model of the software, including whether the software comes with a monthly or annual fee and how much different types of screens cost. Buyers can sometimes negotiate discounts if they buy a package that contains a larger number of screens. Pricing can also vary by how thorough each search is and how long it takes to complete.  **Final decision** HR leaders are likely to make the final decision on which platform to use since a background check vendor will have a key role in protecting the company’s reputation and reducing its legal risk. ### What Does Background Check Software Cost? The cost of a background check typically varies by how many different screenings it includes and which screenings are being done. A basic screening might cost as little as $10 per report, while more complicated screenings that include searching court records, sex offender databases, credit reports, and other data sources could cost $100 or more per report. #### Return on Investment (ROI) Buyers should consider whether their background check provider is giving them confidence in their hiring decisions while also providing efficient services at a competitive price. Analyzing whether the company’s time-to-hire is improved after implementing the software can be a key way to evaluate the ROI of the system. ### Implementation of Background Check Software **How is Background Check Software Implemented?** Many modern background check systems are cloud-based, so implementation often involves setting up user accounts and having users log into a portal through a web browser.  **Who is Responsible for Background Check Software Implementation?** Recruiters and other HR personnel are the most likely users of background check software and are likely to be the ones leading the implementation, with assistance from IT staff. **What Does the Implementation Process Look Like for Background Check Software?** The background check vendor will likely create user accounts during implementation and ensure each user can log into the system. Training should be provided to walk buyers through the capabilities of the software and general workflows. Companies will also need to work with the background check provider to integrate their existing applicant tracking system or core HR software into the new platform.  **When Should You Implement Background Check Software?** Employment background check software can be implemented at any time. For companies in industries that see large seasonal fluctuations in hiring volume, it would be prudent to implement the system well in advance of their peak hiring season to ensure hiring teams are well trained before they need to handle a large volume of candidates. ### Background Check Software Trends **Artificial intelligence** Much as artificial intelligence and machine learning are impacting other HR software markets, AI has become a part of a growing number of background screening solutions. Companies use AI to assist with searching massive datasets, such as national criminal databases, for information that could be relevant to a candidate screening. AI can greatly reduce the time it takes to search these large datasets and reduce the costs involved with hiring. However, some candidates whose public records have been checked using AI-powered background check tools have complained that the systems make mistakes, such as wrongly linking them to a different person with a criminal history.