User Sentiment
How are these determined?
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
- Willow is a tool that automates sales administrative tasks such as taking notes, updating CRM, and handling follow-ups after calls.
- Users frequently mention that Willow saves them significant time by automating tasks they dislike, drafting post-meeting notes, and providing summaries of past calls for easy reference.
- Reviewers experienced limitations with Willow's ability to support custom fields in Hubspot and its evolving AI's understanding of individual writing styles and tones, requiring them to double-check summaries and emails before sending.
