Best AI Customer Support Agents Software - Page 73

Wiredesk

Wiredesk is an AI customer support agent for mid-market and enterprise support teams. One agent answers your website chat, your phone line, your support email address and your WhatsApp Business number, grounded in your own website, help center and documents. When a customer needs a person, it hands off with the full context. ONE AGENT, FOUR CHANNELS - Website chat: one snippet adds a chat widget to your site or help center. - Phone: get a local or toll-free number, or forward the line you already publish. Callers talk to a natural voice agent, and it can transfer the call live to your team. - Email: the agent gets its own support address and replies to customer emails. - WhatsApp: connect your own WhatsApp Business number, and the agent answers there with the same knowledge, actions and handover. ANSWERS FROM YOUR CONTENT ONLY Wiredesk learns from a crawl of your website, uploaded files (up to 20 MB each) and pasted text. It answers only from that content and says so when the answer isn't there, instead of inventing prices, SLAs or policies. IT ACTS, NOT JUST ANSWERS Custom API actions let the agent look up orders, check accounts and update records. It also captures leads and books meetings through Cal.com. A PERSON IS ONE STEP AWAY - Live phone transfer to your team - One-click chat takeover from the dashboard - Take-a-message when nobody is available, with business hours for chat and email handover - Tickets with the full transcript in Zendesk, Freshdesk, HubSpot, Intercom, Help Scout, Gorgias or Odoo BUILT FOR SUPPORT TEAMS - Analytics on outcomes, topics, sentiment and how often a person was needed - Unlimited teammates with owner, admin and agent roles, plus an activity log - Sign-in with Google, email or SAML single sign-on, with two-factor authentication - DPA available on request PRICING THAT DOESN'T PUNISH GROWTH Every feature is on every plan. Plans differ only in included usage, and you pay for usage beyond that, never per seat. A hard monthly spend cap means no surprise bills. Start on the Free plan with no credit card. Learn more at https://wiredesk.ai

Wiro

Wiro is a unified AI API and generative AI infrastructure platform designed to help organizations build, deploy, and scale AI-powered applications through a single integration. The platform enables developers to access large language models (LLMs), AI image generation models, text-to-video and image-to-video models, speech-to-text systems, and real-time conversational AI through one standardized API. Wiro is particularly suited for teams building AI video generator apps, AI image generation tools, AI chatbots, voice assistant platforms, and other generative AI SaaS products. Instead of integrating multiple providers separately, developers can use Wiro as a centralized AI integration layer that abstracts GPU infrastructure, model hosting, and vendor management. Beyond simple API aggregation, Wiro supports model operationalization, including fine-tuning workflows (such as LoRA and DreamBooth), reusable AI pipelines, and RAG (retrieval-augmented generation) architectures. Teams can train custom models, deploy fine-tuned versions, and orchestrate multi-model workflows within the same application pipeline. This makes Wiro suitable for production AI deployment, multi-model orchestration, and scalable AI integration in real-world applications. The platform hosts and optimizes open-source foundation models on dedicated GPU infrastructure while also providing unified access to commercial AI providers such as OpenAI and Google. Its centralized architecture supports intelligent routing, workload scheduling, monitoring, and high-throughput API traffic management. Wiro operates on a transparent, usage-based pricing model where customers are billed per API request based on compute and token usage. This approach allows startups, SaaS companies, and enterprise teams to scale AI workloads without long-term infrastructure commitments. By combining unified AI APIs, model fine-tuning, workflow orchestration, and multi-provider integration, Wiro functions as an AI infrastructure layer and OpenAI alternative API for teams building AI video apps, AI image generation platforms, conversational AI systems, and production-ready generative AI solutions.

Average Rating: 4.8/5.0

Total Reviews: 31

WiseAI Agency

WiseAI Agency provides an AI phone receptionist, chatbot, and Pro Website for local businesses and real estate teams, answering calls and capturing leads 24/7. It replaces missed calls and after-hours gaps with a conversational AI front desk built on the same trusted engine used by ChurchWiseAI.

wiseunit

Wiseunit is a multi-agent AI workforce built to handle and execute maintenance ops. for property management companies in US & Canada

Wist

Wist is an advanced AI-powered live chat solution designed to revolutionize customer support by automating interactions and transforming them into actionable business insights. By integrating cutting-edge AI models, Wist enables businesses to deploy intelligent chat agents that not only address customer inquiries but also gather valuable data to inform strategic decisions. The platform is user-friendly, allowing for quick setup without the need for coding, and can be seamlessly embedded into websites, applications, documentation, or communication tools like Slack. Key Features and Functionality: - Customizable AI Agents: Create tailored chat agents using leading AI models such as GPT-5.3 Chat, Gemini 3.1 Pro, and Claude Sonnet 4.6. - Comprehensive Training on Custom Data: Train agents using various data sources, including entire websites, PDFs, DOCX files, Markdown, JSON, RSS/XML feeds, and YouTube content. - Smart Escalation and Routing: Implement escalation rules to direct complex queries to human support channels, ensuring efficient issue resolution. - In-Chat User Identification: Require users to identify themselves within the chat, facilitating personalized support and recognizing returning customers. - Analytics and Monitoring: Access a searchable dashboard to monitor live chats, analyze patterns, and gather geo-location data for comprehensive insights. - Answer Revisions and Guardrails: Easily revise agent responses to ensure accuracy and consistency in customer interactions. - Multilingual Support: Provide assistance in over 95 languages, catering to a diverse customer base. Primary Value and Solutions Provided: Wist addresses the challenge of scaling customer support by automating routine interactions, thereby reducing support volume by 50-80%. This automation allows human support teams to focus on more complex issues, enhancing overall efficiency. Additionally, Wist's ability to convert chat interactions into actionable insights empowers businesses to identify common pain points, feature requests, and areas for improvement. By leveraging these insights, companies can make informed decisions to enhance their products and services, ultimately driving growth and customer satisfaction.

WolfCall

WolfCall is a dashboard for running AI voice agents that answer a business's inbound phone calls. You point it at your website. WolfCall reads the site (or a PDF you upload, or entries you type in) into a knowledge base for each agent, so the agent answers from your own services, prices and hours. If a caller asks something that isn't on file, the agent looks at your live website during the call. On the call, the agent handles objections using trade-specific playbooks (30 of them, including roofing, HVAC, dental, salons and legal), checks open slots on your Cal.com calendar, and books the appointment while the caller is still on the line, reading the time back in the caller's timezone. After the call, the owner gets a Telegram message with a summary and Confirm / Cancel / Reschedule buttons, plus a pre-filled WhatsApp link for the caller. The dashboard stores the call log, transcript and lead; the decision gets made in Telegram, so nobody has to open a dashboard to act. Agents run on your own Vapi assistant and your own number — Twilio, Telnyx, BYO-SIP, or a number attached to Vapi. The interface is available in 13 languages. Plans cover 1 to 30 agents. Higher tiers add call transcripts and lead extraction, white-label branding (your logo, domain and brand), separate portals for each of your clients, and resale rights.

WP Replai

WP Replai is an AI-powered support chat agent built specifically for WordPress. Unlike generic chatbot platforms, WP Replai runs entirely on your own WordPress server, your conversations stay in your database, your data never leaves your infrastructure. The Skills system is what sets it apart. Instead of training a model or uploading a knowledge base, you write plain-language instruction sets called Skills. The agent reads them and decides which to follow based on what the visitor is asking. Skills can answer questions, walk visitors through troubleshooting, collect leads, send emails, and escalate to your team with a full conversation summary.

XBert

XBert is an AI employee that streamlines customer communications for businesses. It answers calls, texts, and chats, identifies customer needs, takes action on requests, and transfers interactions to your team with full context preserved. Perfect for small businesses and startups looking to reduce manual communication workload, improve response times, and add 24/7 coverage without hiring additional staff. Try XBert free for 14 days. FEATURES • Communication automation: Handles your calls, texts, and chats automatically so you don't have to. • Customer intent: Figures out exactly what your customers need as soon as they reach out. • Request management: Takes action on common customer requests on your behalf. • Smart handoffs: Passes conversations to your team with all the background info included. • Always on: Provides 24/7 support so you never miss a customer message. • Efficiency: Cuts down your daily manual workload so you can focus on other tasks.

xcale

La mayoría de las herramientas de WhatsApp son constructores de flujos: menús rígidos que los clientes abandonan. xcale toma el enfoque opuesto — agentes de IA que sostienen conversaciones naturales y hacen el trabajo de punta a punta. Cada agente responde en segundos a cualquier hora, califica al prospecto, ofrece opciones, agenda la cita o cierra la venta dentro del mismo hilo, y transfiere a una persona en el momento en que la conversación lo necesita. La memoria persistente hace que un cliente que vuelve sea reconocido — su plan, su historial, sus preferencias — en lugar de tener que explicarse otra vez. La plataforma incluye lo que una pyme necesita para operar: un CRM nativo de WhatsApp, seguimiento de metas por agente, una base de conocimiento desde la que responden los agentes, agendamiento, escalaciones e integraciones con las herramientas que los negocios de LATAM ya usan. Resultado real: en Dra. Duarte Medicina Estética (clínica de medicina estética, Colombia), el 15% de las conversaciones por chat terminan en una cita agendada. Configuración autoservicio, en vivo en días — desde $49/mes con 7 días de prueba gratis.

XCelerate AI

XCelerate AI is a conversational-AI customer-service platform built for African small and medium businesses. It puts an always-on AI assistant on the channels your customers actually use — WhatsApp, Instagram, Messenger and TikTok — in a single inbox. Unlike flow-builder chatbots, there are no decision trees to design. You describe your business once — products, prices, policies, booking rules — and the AI answers naturally, 24/7: it quotes prices, checks availability, books appointments, captures leads, and hands off to your team when a person is genuinely needed. Its defining feature for African markets is closing the money loop in-chat: XCelerate AI collects MTN, Telecel and AirtelTigo Mobile Money, plus card payments, directly inside the conversation with automatic confirmation — no screenshots, no switching apps. It is priced in Ghana Cedis (from GHS 150/month) with a 14-day free trial and no card required.

Yapper

Yapper is a customer chat autopilot for service businesses: salons, vet clinics, restaurants, repair shops, coaches, tutors and gyms. It reads every incoming message on WhatsApp, Instagram, Messenger and your website chat, replies in your voice, and quietly hands the conversation to your team the moment something needs a real person. It learns your services, prices and policies from your website, your documents and your answers, and remembers every customer: past bookings, preferences and notes. Correct a reply once and Yapper rewrites its own playbook. A real-time inbox on desktop and phone lets you pause the AI, jump in and hand it back. Every number, Instagram account, Facebook Page and website sits in one inbox, each with its own voice, hours and rules. Yapper is built on the official WhatsApp Business Platform. One plan at $399 a month covers unlimited teammates, senders and customers, and you can text your assistant from your phone before you pay.

Ya Te Atiendo

Ya Te Atiendo is an AI assistant that answers a company's WhatsApp 24/7 using the business's real information: prices, hours, availability, payment options and FAQs. It is not a menu bot. It understands what people type or send as voice notes, replies in their language, and when it does not know something it does not make it up: it hands the conversation to the team with a notification. It books appointments and visits in Google Calendar, logs every lead in a Google Sheet and passes conversations to the team ready to close. Higher plans add follow-ups to people who stopped replying, reminders before appointments and payment links through Mercado Pago. Each assistant is set up for the specific business, with its information and its way of speaking, and goes live within 72 hours after the client hands over their data. The WhatsApp account stays in the client's name. Ready-made versions exist for real estate, hotels, cabins and tourism, car dealers, schools, clinics, gyms, distributors, developers, insurance brokers, law and accounting firms, technical services and events, each with a live demo on the website. Flat monthly price in US dollars with included conversations, AI costs included, no lock-in contract and a 14-day guarantee. Built by Varka, an AI and automation consultancy based in Argentina.

Yourcall

Yourcall is an AI-driven voice agent designed specifically for the travel and hospitality industry, enabling businesses to handle customer interactions across multiple channels—such as phone, email, chat, and social media—24/7. By integrating seamlessly with existing Property Management Systems (PMS), Central Reservation Systems (CRS), Customer Relationship Management (CRM) tools, and service platforms, Yourcall automates tasks like booking, modifying reservations, and addressing customer inquiries, thereby enhancing operational efficiency and customer satisfaction. Key Features and Functionality: - Multichannel Support: Engages with customers through various platforms, including phone, email, chat, and social media, ensuring consistent and prompt responses. - Multilingual Capabilities: Communicates fluently in over 21 languages, catering to a diverse clientele. - Seamless Integration: Connects with existing PMS, CRS, CRM, and other service tools, allowing for real-time data access and updates. - Automated Task Execution: Handles tasks such as booking confirmations, reservation modifications, and support ticket creation directly within the integrated systems. - Proactive Customer Engagement: Initiates outbound calls and messages for upselling opportunities, service notifications, and customer re-engagement campaigns. - Real-Time Monitoring and Reporting: Provides insights into customer interactions, service performance, and revenue generation, enabling data-driven decision-making. Primary Value and Solutions Provided: Yourcall addresses the challenge of managing high volumes of customer interactions without compromising service quality or incurring excessive costs. By automating routine tasks and providing immediate, accurate responses, it reduces the burden on human staff, allowing them to focus on more complex issues. This leads to increased operational efficiency, higher customer satisfaction, and the potential for additional revenue through proactive engagement and upselling. For instance, in a deployment with Corsica Ferries, Yourcall achieved up to a 70% reduction in customer service costs and a fivefold increase in conversion rates compared to similar email campaigns.

YourSaleMate

YourSaleMate is a no-code AI sales agent that works 24/7 on your website to capture leads, answer visitor questions, and book Calendly meetings automatically. Setup takes under 5 minutes with no coding required. Train your agent using your website URL, documents, or custom Q&A pairs. It learns your business and handles 70 percent of visitor questions automatically. Key features: Built-in Calendly integration for automatic meeting booking Supports OpenAI, Claude, Gemini, Mistral and Llama Full visual customisation to match your brand Conversation logs and lead capture dashboard Free plan available, no credit card required Used by 2,500 plus businesses across 40 countries worldwide.

Yumi

Yumi AI is the best automated customer service assistant, built to handle automated customer support across chat, email, and tickets with speed, intelligence, and empathy. As a frontline artificial intelligence agent for customer service, Yumi streamlines workflows for support teams and acts as a reliable AI call centre solution for growing businesses.