Best AI Customer Support Agents Software - Page 45

Make Agent Fast

Make Agent Fast helps businesses build customer-facing AI agents from their existing website without writing code. It is designed for small and midsize businesses, service companies, and support or sales teams that want to handle enquiries on their website and messaging channels. Start with a website URL, choose a job for the agent, and review its answers before launch. Agent roles include general assistance, sales and enquiries, customer service, and bookings and consultations. Businesses define the knowledge the agent may use and the actions it may take, then embed a chat widget on their existing site. Agents can answer questions using approved knowledge, capture leads and customer requests, help with bookings, create support tickets, and hand conversations to a person. Teams can maintain knowledge using website content, uploaded documents, pasted text, and questions and answers. The dashboard provides a place to review conversations and improve the information available to each agent. The platform supports text chat and voice messages. Supported plans add live voice conversations and messaging-channel connections, including Telegram, WhatsApp, Messenger, Instagram, Discord, and KakaoTalk. Widget customization, language allowances, team access, and the option to bring your own AI provider keys vary by plan. Make Agent Fast offers Launch, Operate, and Scale subscriptions, each with a monthly AI credit allowance. Credits are consumed by AI actions, and actual usage depends on the model, message length, and features used. Unused monthly credits roll over for one additional cycle. Launch and Operate include a seven-day trial without a credit card; Scale is available for larger deployments through a guided rollout. Monthly and annual billing options are available, with current plan details at makeagent.fast/pricing.

MantraAssist

MantraAssist is a healthcare technology platform that helps medical practices simplify patient communication.

MaxContact

Make every conversation count – for acquisition, retention & recovery. MaxContact is the AI-powered customer engagement software that helps you turn every customer conversation into a high-impact, revenue-driving moment. We empower your teams to connect smarter, perform better, and scale faster - without losing the human touch. Our cloud-based contact centre platform delivers three core benefits: Revenue-driving performance everywhere it matters. Give your team the power to turn conversations into outcomes with AI automation and insights, intelligent targeting, and predictive dialling that drive scalable revenue. MaxContact helps your agents perform at their best with smarter targeting, automation tools, and AI insights. Move beyond gut feel and make performance scalable with results you can repeat. Our customers achieve 200-300% increases in contact rates, campaign conversion rates that double, and team productivity improvements of +25%. We're so confident in these results that we guarantee measurable performance improvements with the MaxContact Performance Promise. CX that fuels growth. Create customer experiences that boost loyalty, increase conversion, and drive long-term value. Better experiences build better business outcomes, turning service into a revenue stream. Our omnichannel features - covering SMS, WhatsApp, email, web chat, and social - ensures every interaction becomes a value-creating moment. With AI agents handling routine tasks and speech analytics providing intelligence, your team focuses on high-impact customer conversations. Scale with confidence, not compromise. Handle more with less without losing the human touch. Automate intelligently, reduce cost-to-serve, and scale confidently even as volumes rise. Our AI works alongside your team - AI does the heavy lifting while your team focuses on what matters most. From automated dialling to intelligent targeting and AI call summaries, MaxContact future-proofs your operations. What can it do for you? • Drive revenue-driving performance with automated dialling and intelligent targeting • Elevate CX as a commercial lever with omnichannel engagement and AI-powered insights • Scale efficiently with inbound and outbound AI agents that handle the heavy lifting • Ensure OFCOM, GDPR & PCI compliance and security across all customer interactions • Transform operations with real-time dashboards, reporting, conversation intelligence and business insights. You're backed by industry experts & 5-star UK-based support. Ready to make every conversation count? Get in touch to find out more - info@maxcontact.com

Average Rating: 4.6/5.0

Total Reviews: 60

MedspAI

MeetRaya

MeetRaya is an AI-powered customer support agent designed for small and midsize businesses that want fast, reliable customer communication without complex setup or enterprise pricing. Unlike traditional support platforms that require workflows, training, or technical teams, MeetRaya installs in minutes and starts handling customer conversations immediately. It helps businesses: - Respond instantly to customer inquiries - Reduce missed calls and lost leads - Improve booking conversion rates - Provide consistent support without extra staff MeetRaya is built for real-world operators, not technical teams. Everything is designed to be simple, predictable and easy to use. For healthcare and clinic-based businesses, MeetRaya is also HIPAA-ready and privacy-first, ensuring sensitive conversations are handled responsibly.

MEGA.AI

MEGA.AI is a deterministic voice AI platform for inbound and outbound customer calls in regulated industries, with a focus on lending and debt collection. It automates conversations such as right-party contact, identity verification (ID&V), promise to pay, in-call payments, disputes and the detection of vulnerable customers. Unlike generative voice agents, MEGA.AI uses large language models only to understand what the caller says. Everything the agent says is wording the client approved before go-live, so each call follows the client's rules and can be audited step by step. Callers can ask for a person at any point, and calls that leave the approved journey or show signs of vulnerability are passed to a human agent. MEGA.AI serves lenders, collection agencies, BPOs, banks, utilities, telecoms and insurers. It runs alongside the client's telephony and contact centre platform and connects to its systems through APIs. The company is certified to ISO/IEC 27001, 27701 and 42001, audited under SOC 2 Type II, and a supplier member of the Credit Services Association. Its PCI DSS assessment is in progress. A first journey typically goes live four to six weeks after contract.

MessageHero

MessageHero is an advanced AI-driven Conversational CRM (CCRM) platform designed to enhance customer interactions and streamline business operations through intelligent automation. By integrating cutting-edge Generative AI (GenAI) technology, MessageHero enables businesses to deliver personalized, efficient, and scalable customer service experiences across multiple communication channels. Key Features and Functionality: - Intelligent Interaction Management: Automates and optimizes customer interactions using advanced AI agents, ensuring each conversation is both efficient and impactful. - Enhanced Customer Insights: Utilizes AI-driven analytics to provide deep insights into customer behavior and preferences, facilitating more personalized communication strategies. - Flexible Deployment Options: Offers both Software as a Service (SaaS) and enterprise deployment models to accommodate businesses of varying sizes and needs. - Multi-Channel Integration: Seamlessly integrates with various communication platforms, including LINE, Messenger, Instagram, web-based chatbots, Live Chat, and WhatsApp, ensuring a consistent and unified customer experience across all channels. - Advanced AI Capabilities: Incorporates Large Language Models (LLMs) such as OpenAI's GPT-3.5 and GPT-4 Turbo, as well as Anthropic's Claude 3, to provide intelligent translation, tone adjustment, error correction, smart emojis, content enrichment, and text simplification functionalities for chat content. - Marketing Automation: Delivers targeted content to optimize marketing conversion rates, automatically sending the right message to the right person at the right time. - Open API Integration: Facilitates seamless integration with existing enterprise systems, including CRM, CDP, and e-commerce platforms, ensuring consistent customer data synchronization and a unified customer experience. Primary Value and Solutions Provided: MessageHero addresses several critical business challenges by: - Enhancing Customer Experience: Provides 24/7 automated customer support, capable of handling up to 80% of common inquiries, thereby reducing response times and improving customer satisfaction. - Streamlining Operations: Reduces the burden on human customer service agents by automating routine tasks, allowing staff to focus on more complex issues and strategic initiatives. - Driving Business Growth: Utilizes AI-driven insights and marketing automation to deliver personalized content, increasing engagement and conversion rates, and ultimately contributing to revenue growth. - Ensuring Scalability: Offers flexible deployment options and multi-channel integration, enabling businesses to scale their customer service operations efficiently as they grow. By leveraging MessageHero, businesses can transform their customer interactions into opportunities for growth, ensuring a consistent, personalized, and efficient customer experience across all communication channels.

Mevichat

Mevichat is an AI customer support and sales chatbot that you train on your own content — your website, help center, and PDFs. It answers customer questions with grounded, cited responses, so every reply links back to a real source instead of hallucinating. Key capabilities: • Knowledge ingestion from sitemaps and documents (PDF, DOCX, Markdown) plus platforms like Shopify • Bring-your-own LLM key (Anthropic, OpenAI, Azure) — or use the included free model • Multi-tenant workspaces with role-based access • Brand-customizable embed widget, installed with one line of JavaScript • Playground with A/B persona testing and conversation analytics • Enterprise security: SSO/SCIM, audit logs, optional EU data residency, GDPR alignment Built for B2B SaaS, e-commerce, and enterprise teams that need accurate, auditable AI support — priced on conversations, not seats.

MindMRP

MindX Service AI

MindX Service AI empowers customer-first companies to deliver faster, more empathetic, and intelligent support experiences that go beyond traditional automation. Built on our proprietary Nexa AI orchestration layer, it combines AI-powered customer agents, an AI co-pilot for human reps, and real-time insights for CX leaders—ensuring every interaction drives satisfaction and loyalty. By automating repetitive questions, guiding agents with contextual suggestions, and uncovering actionable trends in service data, MindX Service AI helps teams resolve issues with speed and empathy. Designed to adapt to each company’s unique workflows, our AI reduces inefficiencies, boosts productivity, and ensures leaders have full control over outcomes. With a focus on reliability, personalization, and our mission to #EndPoorService, MindX Service AI equips businesses to deliver exceptional support at every touchpoint—turning customer service into a true growth driver.

Misterio

Misterio is a proactive AI agent for customer support and sales. It answers customer questions 24/7 in 75 languages and works inside the helpdesk a company already uses, whether that's Intercom, Zendesk, Freshdesk, HubSpot, LiveChat, Bitrix24 or another one. When a question needs a person, Misterio passes the whole conversation to the team there, so the customer doesn't have to repeat anything. On the website, Misterio can also start the conversation. When a visitor hesitates at checkout or on the pricing page, it offers help before they leave. Misterio answers in Telegram too and connects to other systems through an API. Companies plug in their own tools, and Misterio uses them during the conversation, for example to check an order status. Every company gets its own scenarios: multi-step conversations with branching and rules for when a person takes over. On the website, goals and funnels show where visitors drop off, and a scenario can step in right there. The Misterio team builds the scenarios with the client and tests them before launch. After launch, the client can change them without code. Client data is processed under a GDPR data processing agreement and is not used to train models. Personal data in conversations can be masked.

mivAI

Mocktomer

Momntum

Momntum enables businesses to create meaningful, scalable, and hyper-personalised relationships with every customer, across every channel.

MONOOK AI - Recepcionista Virtual

MONOOK AI - Recepcionista Virtual is virtual receptionist software that automates call management and lead handling. Operating around the clock, the system answers calls, processes reservations, and qualifies leads without manual input. It works with the business's existing phone number through call forwarding, requiring no new hardware or number changes. The software supports Spanish and English by default, with German, Dutch, French, Catalan and more available on request. Setup typically takes three to seven days, covering call routing, AI prompt customization, and phone number assignment. Optional add-ons include chatbots, QR menus, review management, and WhatsApp notifications. Plans start at €149/month with no setup fee and no minimum commitment.