Best AI Customer Support Agents Software - Page 26

How Many AI Customer Support Agents Software Products Does G2 Track?

Total Products under this Category: 884

Category Stats (Sep 2026)

  • Average Rating: 4.68/5 (↑0.01 vs Aug 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Verint Copilot Bots (+1.69%) - Among all products in this category, Verint Copilot Bots recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank AI Customer Support Agents Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 83,200+ Authentic Reviews
  • 884+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for AI Customer Support Agents Software

G2 Grid® for AI Customer Support Agents Software plotting products by satisfaction and market presence

Highlighted products: Salesforce Agentforce, Fin, HubSpot Service Hub, Jotform AI Agents, Zendesk for Customer Service, Retell AI, Genesys Cloud CX, and Zoho Desk.

Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-customer-support-agents/grids.json?focus%5B%5D=salesforce-agentforce&focus%5B%5D=fin&focus%5B%5D=hubspot-service-hub&focus%5B%5D=jotform-ai-agents&focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=retell-ai&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=zoho-desk)

Clover4

Clover4 provides fully implemented AI agents that help companies handle sales conversations, customer inquiries, and lead engagement automatically across digital channels. Unlike typical chatbot or AI platforms that require internal teams to build and manage automation flows, Clover4 delivers a done-for-you AI agent solution. Our team designs, implements, and continuously optimizes AI agents tailored to each company’s products, services, and customer journey. The goal is simple: make sure every customer question receives an instant response and every lead is guided toward the next step in the buying process. Clover4 AI agents communicate naturally with customers through channels such as website chat, WhatsApp, Instagram, Facebook Messenger, SMS, and voice. They can answer questions, recommend products or services, qualify leads, assist with bookings, and support customers throughout the buying journey. Because the agents operate instantly and around the clock, businesses can capture opportunities that would otherwise be lost due to slow response times, missed messages, or overwhelmed support teams. Companies typically implement Clover4 to: Respond instantly to website visitors and social media inquiries Reactivate past leads and dormant customers Guide prospects through product or service selection Increase conversions from inbound inquiries Assist with appointment scheduling and bookings Provide automated customer support for common questions Enable cross-sell and upsell conversations Clover4 is particularly valuable for industries where fast response time directly affects revenue, including e-commerce, real estate, hospitality, healthcare, automotive, and other service-driven businesses. By combining conversational AI with a fully managed implementation approach, Clover4 allows companies to deploy advanced AI agents without needing internal technical teams or complex software setup. The result is faster responses, better customer experiences, and more opportunities converted into revenue.

Who Is the Company Behind Clover4?

CogniAgent

CogniAgent is an AI agent platform built for businesses that need their AI to do more than answer questions. Most platforms make you choose between a conversational tool that talks but can't act, and a workflow tool that acts but can't hold a dialogue. CogniAgent runs both on the same canvas: an agent can check a live system - your CRM, dispatch software, or order database - in the middle of a conversation and respond with the real answer, instead of promising to follow up later. Three capabilities, one platform: • Conversational AI agents - virtual employees that communicate: multi-turn dialogue across voice, SMS, chat, WhatsApp, email, Slack, Teams. They qualify leads, collect data, answer questions, and route requests through natural dialogue. • Autonomous AI agents run in the background, triggered by events, schedules, or thresholds, executing multi-step tasks across your connected tools without a person in the loop. • Cognitive AI agents combine both: they carry on a conversation and take action inside it - looking up an order, updating a record, or booking a slot - in real time. No handoffs, no separate automation layer. Getting started doesn't require a developer. Ready-to-deploy templates cover common use cases like lead qualification and follow-up, appointment booking, customer support and status updates, candidate screening, HR onboarding, and invoice or payment verification. The AI Concierge builds a working canvas from a plain-language description and can adjust existing agents on request - no canvas experience needed. CogniAgent connects natively to 2,700+ business tools, including major CRM, scheduling, ERP, and support platforms, so agents read and write live data instead of working from a static script.

Who Is the Company Behind CogniAgent?

comentario.ai

comentario.ai is an AI tool that answers your business's messages in your own voice, from a single inbox. Today it handles Instagram comments and DMs; WhatsApp, Mercado Libre buyer questions and an embeddable web chat with QR code are coming next. The AI learns your products or services, prices and hours, and drafts every reply sounding like you, not like a generic bot. You approve, edit or discard each reply; nothing gets published without your OK. It only replies, never initiates, and sensitive messages are flagged to you instantly instead of being answered automatically. Built in Chile for small businesses across 180+ verticals, whether you sell products or book appointments. Free plan to start; Pro from ~USD 21/month with a 14-day free trial (no credit card) and a 30-day satisfaction guarantee: full refund of whatever you paid, monthly or annual.

Who Is the Company Behind comentario.ai?

Connect6

We have multiple products, and here are they: Connect6, Model6, and Forge6 Connect6 is a self-service platform built on three powerful modules. Designed for teams with high query volumes and limited support capacity, Connect6 delivers high-return automation that scales easily and improves customer experience.

Who Is the Company Behind Connect6?

  • Seller: Bay6.AI
  • Year Founded: 2017
  • HQ Location: Wayne, US
  • LinkedIn® Page: www.linkedin.com
    4 employees on LinkedIn®

ConnexAI

Who Is the Company Behind ConnexAI?

  • Seller: ConnexAI
  • Year Founded: 2018
  • HQ Location: Burlington , CA
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®

Conversa

Conversa is an AI-powered voice agent platform designed to enhance customer engagement and drive sales for businesses of all sizes. By leveraging ultra-realistic voice technology, Conversa delivers human-like interactions that recover abandoned carts, qualify leads, and provide 24/7 customer support. This ensures businesses never miss a conversation, leading to increased revenue and improved customer satisfaction. Key Features and Functionality: - Human-Like Voice Agents: Utilizes advanced voice technology to create agents that sound natural, making interactions seamless and engaging. - 24/7 Availability: Operates around the clock without breaks, ensuring continuous customer engagement and support. - Instant ROI: Effectively recovers lost revenue from abandoned carts and missed conversations from day one. - E-commerce Integration: Offers pre-built voice agents for Shopify and Checkout Champ merchants, enabling quick deployment to recover abandoned carts and handle post-purchase calls. - Custom Solutions for Enterprises: Provides bespoke voice agent development for lead qualification, customer support, complex IVR replacement, and deep CRM/ERP integrations. Primary Value and Solutions: Conversa addresses the challenge of missed customer interactions and lost revenue by providing AI voice agents that are always available and capable of handling various customer engagement tasks. For e-commerce brands, it offers a self-serve setup with native integrations, achieving an average cart recovery rate of 42%. For enterprises, Conversa delivers fully customizable agents with deep system integrations, acting as a dedicated engineering partner to enhance customer support and lead management processes. By implementing Conversa, businesses can capture revenue they might otherwise miss, improve customer satisfaction, and streamline operations through intelligent automation.

Who Is the Company Behind Conversa?

Conversational Intelligence

Conversational Intelligence is an AI-driven solution that transforms customer interactions—such as calls, meetings, and messages—into a continuously learning knowledge base accessible through natural language queries. This technology captures and structures conversation data, enabling businesses to extract actionable insights that enhance decision-making and operational efficiency. Key Features and Functionality: - Automated Data Capture: Records and organizes conversations across various channels, including voice calls, emails, and chats. - Natural Language Processing (NLP): Utilizes NLP to analyze interactions, identifying customer sentiment, intent, and recurring themes. - Real-Time Insights: Provides immediate analysis of conversations, highlighting key moments such as objections, competitor mentions, and customer questions. - Integration with Business Tools: Seamlessly connects with CRM systems, helpdesk platforms, and other business applications to keep records updated without manual input. - Agent Performance Monitoring: Evaluates agent interactions with AI-driven scoring, offering targeted coaching opportunities and ensuring compliance. Primary Value and Solutions Provided: Conversational Intelligence addresses the challenge of unstructured and untapped conversation data by converting it into valuable insights. This empowers businesses to optimize communication strategies, personalize customer support, and enhance overall customer experience. By automating data analysis and integrating with existing workflows, it reduces manual effort, accelerates decision-making, and fosters continuous improvement across the organization.

Who Is the Company Behind Conversational Intelligence?

Converso.io

Converso.io is an AI-powered helpdesk solution designed to streamline customer support by integrating intelligent agents with human teams. It automates routine inquiries across multiple communication channels, including WhatsApp, SMS, and webchat, enabling faster responses and enhancing lead generation. Key Features: - Omnichannel Deployment: Seamlessly integrates AI agents across various platforms such as WhatsApp, SMS, and webchat, ensuring consistent support regardless of the communication channel. - AI-Powered Sales Support: Deploys lead generation and sales support agents trained on specific company and product data to provide accurate and relevant responses to customer inquiries. - Human Handoff: Facilitates smooth transitions from AI to human agents for complex queries, with complete message history for context, eliminating the need for customers to repeat information. - Lead Capture and Management: Automatically saves customer contact details when human agents are unavailable, ensuring no potential lead is lost. - Integrated Helpdesk: Offers multiple workspaces and team inboxes, simplifying the management of numerous customer conversations without relying on third-party messaging apps. Primary Value and Solutions: Converso.io addresses the challenge of managing high volumes of customer inquiries by automating responses to routine questions, thereby reducing the workload on human agents. This leads to faster response times, increased customer satisfaction, and more efficient lead generation. By providing accurate, instant answers and facilitating seamless human intervention when necessary, Converso.io enhances the overall customer experience and drives business growth.

Who Is the Company Behind Converso.io?

  • Seller: Converso
  • Year Founded: 2018
  • HQ Location: London, GB
  • LinkedIn® Page: www.linkedin.com
    24 employees on LinkedIn®

Convervo

Convervo is an AI voice platform that converts QR codes and website widgets into automated customer engagement tools. AI voice agents answer questions, qualify leads, and capture contact information without human involvement. Customers interact by scanning QR codes on postcards, packaging, storefronts, or business cards, or through voice widgets on websites. The AI assistant engages naturally, requiring no app downloads or hold times. Integrated with business-specific knowledge bases, the platform delivers answers using FAQs, documents, and product catalogs. Configurable guardrails ensure proper AI behavior and smooth handoffs to human representatives when needed. The system logs conversation transcripts, summaries, and contact information in a dashboard. Campaign analytics reveal customer intent and conversion trends. QR codes and widgets are trackable and deploy across marketing materials with minimal setup.

Who Is the Company Behind Convervo?

Conveya

Conveya talks to your customers in chat, on WhatsApp and on the phone. It answers from your own knowledge base, handles tasks in your systems and hands off to a colleague as soon as that works better.

Who Is the Company Behind Conveya?

Convolab

Who Is the Company Behind Convolab?

  • Seller: Amity
  • Year Founded: 2021
  • HQ Location: London, GB
  • LinkedIn® Page: www.linkedin.com
    233 employees on LinkedIn®

Convos by Deepr Labs

Convos by Deepr Labs is bilingual AI intake for law firms. It answers inbound calls and web forms in English and Spanish, follows a firm-approved intake script, qualifies leads, books consultations, and warm-transfers urgent matters to staff when needed. Every conversation is organized in one shared hub with transcript, recording, structured summary, urgency, status, and next steps. Convos is built for firms that lose leads after hours, during front-desk overflow, or when Spanish-speaking prospects cannot get help quickly. The platform supports configurable scripts, disclosures, consent prompts, human review, escalation rules, calendar booking, and returning-caller context. Convos helps law firms respond faster while keeping attorneys and staff in control of scripts, conflict checks, routing, and case decisions.

Who Is the Company Behind Convos by Deepr Labs?

CorePiper

AI agents that automate cross-platform case operations across Salesforce, Zendesk, Jira, and Freshdesk using your SOPs.

Who Is the Company Behind CorePiper?

Cormak.app

Cormak is designed to bridge the gap between AI app creation and actual business operations. While traditional AI tools focus mainly on UI code generation, Cormak focuses on building the entire business layer. Key Features: • 20-Minute Business Launch: Go from concept to an operational, revenue-ready venture without coding. • Business-First AI Engine: Generates business models, operational logic, product structures, and workflows tailored for e-commerce, services, and SaaS. • Solopreneur Friendly: Empowers solo founders and small teams to validate and monetize ideas at maximum speed.

Who Is the Company Behind Cormak.app?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated July 8, 2026