Establish what you (and your team) need your solution to do. Higher priorities have more weight in the results.

Suggested Requirements
Agentic AI - Incident Management: Natural Language Interaction
Agentic AI - AI Agents: Proactive Assistance
Agentic AI - Customer Self-Service: Natural Language Interaction
Agentic AI - Incident Management: Decision Making
HR Content: Knowledge Management
Agentic AI - IT Service Management (ITSM) Tools: Natural Language Interaction

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