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Userlytics

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189 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.4
Serving customers since
2009

Profile Name

Star Rating

129
48
9
3
0

Userlytics Reviews

Review Filters
Profile Name
Star Rating
129
48
9
3
0
Thomas P.
TP
Thomas P.
04/14/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Excellent Usability Testing Platform

The reporting feature of the app is my favorite part. It was very easy to organize participant responses for our final report.
Verified User in Airlines/Aviation
CA
Verified User in Airlines/Aviation
04/14/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Fast user sourcing and responsive support, but transcript exports need improvement

The ability to source a wide range of users very quickly is a real strength, and setting up studies is straightforward, with a simple design of the system. On the rare occasion I’ve had any issues, Userlytics has been very prompt in replying and helping resolve them. They’ve also added some AI tools to the platform, which is a nice addition.
Haley G.
HG
Haley G.
Data Analyst | Advocate for Equity and Accessibility
04/14/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Intuitive and Effective for UX Projects, But Initial Recording Glitchy

I use Userlytics for school projects related to UX, and it's a good way to allow remote participants. I appreciate that we can send participants a link, and the website explains things clearly. We can see and hear what the users are doing, which I find helpful to understand people's thoughts. I thought the platform was really intuitive, and the video and audio recording features are great. The initial setup was very easy to use.

About

Contact

HQ Location:
Miami, Florida

Social

@Userlytics

What is Userlytics?

Userlytics is a user experience testing platform that enables businesses to gather insights on their websites, apps, and prototypes through remote usability testing. By facilitating video recordings of real users interacting with products, Userlytics helps companies understand user behavior, identify usability issues, and improve overall user experience. Their services cater to a wide range of industries, providing valuable feedback for enhancing digital interfaces and increasing customer satisfaction. For more information, visit their website at https://www.userlytics.com.

Details

Year Founded
2009