Userlytics

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4.4 out of 5 stars
200 reviews
  • 1 profiles
  • 6 categories
Average star rating
4.4
Serving customers since
2009
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Userlytics

200 reviews

Userlytics provides a platform for DIY remote user testing, usability testing, and user experience (UX) testing, as well as optional services such as test design, review and in-line video annotation of key events and comments, a High Light Reel, and an Executive Summary Report with recommendations.

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3
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Userlytics Reviews

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Profile Name
Star Rating
134
54
9
3
0
Cristina P.
CP
Cristina P.
Mid-Market (51-1000 emp.)
10/26/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Translated Using AI

AI and flexible methodologies, with close and excellent support

|Userlytics
Being able to mix all kinds of methodologies in the same study, the AI tools implemented that greatly speed up our work, the ease of use, and above all, the closeness of our account manager Anna Fuge Barrachina, who is always helping us resolve doubts and maximize the potential of Userlytics with an impeccable attitude. We are also very happy with the team of Researchers we have worked with from Userlytics on different projects.
Paula H.
PH
Paula H.
UX ResearcherEnterprise (> 1000 emp.)
10/26/2026
Validated Reviewer
Verified Current User
Review source: Seller invite

Responsive and Helpful Support

|Userlytics
From an overall perspective, I like how responsive and helpful all contacts are, especially our account manager Anna Fuge Barrachina and our project support Maxence Millieret. Nothing is too much trouble, and responses and help are very timely. From a platform perspective, the viewer room is ideal for us as it allows more designers to observe first hand the research without overwhelming the participant.
Johan T.
JT
Johan T.
Lead UX ResearcherMid-Market (51-1000 emp.)
10/23/2026
Validated Reviewer
Verified Current User
Review source: Seller invite

Easy Enterprise Onboarding and Support with a Straightforward UI/UX

|Userlytics
Easy integration in operations (onboarding and expert support from our account manager Anna Fuge Barrachina) which is very important for us as an enterprise company. In addition, the UI/UX is straightforward enabling us to have local teams use it without being senior UX Designers themselves.

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HQ Location:
Miami, Florida

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What is Userlytics?

Userlytics is a user experience testing platform that enables businesses to gather insights on their websites, apps, and prototypes through remote usability testing. By facilitating video recordings of real users interacting with products, Userlytics helps companies understand user behavior, identify usability issues, and improve overall user experience. Their services cater to a wide range of industries, providing valuable feedback for enhancing digital interfaces and increasing customer satisfaction. For more information, visit their website at https://www.userlytics.com.

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Year Founded
2009