What I like best about Userlytics is how easy it is to set up usability studies and gather direct user feedback. It’s especially helpful for understanding how users navigate and interact with a product.

I like how straightforward and easy it is to create and launch studies, and how flexible it is, with different question types, tasks, and follow-up questions. I don’t need much technical knowledge to launch a study. Userlytics has access to a wide range of participants around the world, and it has been successful at finding niche audiences for me. The customer support is really responsive and helpful, and my issues get resolved. I find first-click testing useful because it’s quick and saves me time. The heat map and click map help my stakeholders get a better sense of the results, and the AI reporting is useful when I need quick insights; its summaries and themes have seemed quite accurate in the tests I’ve done. The functions are helpful and easy to use, and they save us time. I also find the pricing makes more sense for us because it takes qualitative, quantitative, and mixed-method studies into account. My onboarding was smooth and easy, and I was able to set up a study within a day.

the speed in which we can recruit participants and their ops team who is super supportive