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UserEcho

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22 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.2
Serving customers since
2012
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Profile Name

Star Rating

11
10
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1

UserEcho Reviews

Review Filters
Profile Name
Star Rating
11
10
0
0
1
Joshua M.
JM
Joshua M.
11/26/2019
Validated Reviewer
Review source: Seller invite

Fantastic software company/app

Ground-breaking search include allows clients/clients to discover the data they need. UserEcho is modestly priced ($15/mo per administrator). Customer administration gave is the best in its class
Verified User in Airlines/Aviation
AA
Verified User in Airlines/Aviation
11/26/2019
Validated Reviewer
Review source: Seller invite

UserEcho for work

I use Userecho to talk to colleagues at work. It is simplified and can be run with multiple windows open on my screen.
Verified User in Computer Software
AC
Verified User in Computer Software
11/26/2019
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Good experience but userecho really needs improvements.

- Quite an easy user interface to use - SSO login available - Custom tags available

About

Contact

HQ Location:
Arlington Heights, IL

Social

@userecho

What is UserEcho?

UserEcho LLC is a company specializing in customer feedback and support solutions. Its platform offers businesses tools to gather, manage, and respond to customer input, enhancing communication and service quality. The service provides features such as forums, help desks, feedback systems, and knowledge bases, allowing organizations to create communities for user engagement and support. By utilizing UserEcho, companies can improve customer satisfaction through efficient handling of inquiries and suggestions. The platform is designed to be user-friendly and customizable, catering to the diverse needs of businesses aiming to optimize their customer support processes.

Details

Year Founded
2012
Website
userecho.com