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UserEcho

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22 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.2
Serving customers since
2012
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UserEcho Reviews

Review Filters
Profile Name
Star Rating
11
10
0
0
1
AW
Angel W.
ICT Specialist at Eskay Farm
04/28/2020
Validated Reviewer
Review source: G2 invite
Incentivized Review

Faster Ways to Reach Customers

There is much that customers need from the support, and when there is a bridge, a lot of possible results occur, all with the aim of great results, and UserEcho is the tool to talk about.
Verified User in Computer Software
AC
Verified User in Computer Software
12/11/2019
Validated Reviewer
Review source: Organic
Translated Using AI

Experience using the User Echo service

Ease of use. Adequate support when issues arise with the service and project.
Francisco L.
FL
Francisco L.
Team Manager en Netex Learning
12/03/2019
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Perfect tool to improve customer relations

The software is reliable and robust. Customer support is the best, they always answer in 24h and integrations let you make it part of your own intranet software. EU also is renewing their Look and Feel and also updating the tool continuously.

About

Contact

HQ Location:
Arlington Heights, IL

Social

@userecho

What is UserEcho?

UserEcho LLC is a company specializing in customer feedback and support solutions. Its platform offers businesses tools to gather, manage, and respond to customer input, enhancing communication and service quality. The service provides features such as forums, help desks, feedback systems, and knowledge bases, allowing organizations to create communities for user engagement and support. By utilizing UserEcho, companies can improve customer satisfaction through efficient handling of inquiries and suggestions. The platform is designed to be user-friendly and customizable, catering to the diverse needs of businesses aiming to optimize their customer support processes.

Details

Year Founded
2012
Website
userecho.com