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Twilio

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1,918 reviews
  • 15 profiles
  • 33 categories
Average star rating
4.2
Serving customers since
2008
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Twilio Reviews

Review Filters
Profile Name
Star Rating
1230
476
90
25
97
Diego  B.
DB
Diego B.
05/19/2026
Validated Reviewer
Verified Current User
Review source: G2 invite

Flexible Single Email API That’s Easy to Edit and Trigger

Single Email API works great. It’s flexible, and it’s easy to edit and trigger when I need it.
Juan R.
JR
Juan R.
Email Marketing & Digital Campaign Specialist
05/15/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Reliable Deliverability, But Pricey for High Volume

I use Twilio SendGrid Email Marketing Campaigns for all our business emails and marketing efforts. I love its rock-solid email deliverability, which ensures our company's newsletters, updates, and transactional emails don't end up in spam, thanks to its handling of domain authentication and sender reputation. Its all-in-one, organized platform lets me build custom templates, manage subscribers, segment audiences, and launch campaigns from a single dashboard without needing multiple tools. The campaign analytics are clear and easy to understand, giving me the data I need to improve future email engagement. I'm not a tech expert, but I find the editor and scheduling features user-friendly and efficient for setting up custom layouts and automated sequences, which greatly reduce our workload.
Archit J.
AJ
Archit J.
05/07/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Easy Integration That Works Smoothly

Easy to integrate with applications. It connects directly and worked smoothly for me, without any hiccups.

About

Contact

HQ Location:
San Francisco, CA

Social

@twilio

What is Twilio?

Today's leading companies trust Twilio's Customer Engagement Platform (CEP) to build direct, personalized relationships with their customers everywhere in the world. Twilio enables companies to use communications and data to add intelligence and security to every step of the customer journey, from sales to marketing to growth, customer service and many more engagement use cases in a flexible, programmatic way. Across 180 countries, millions of developers and hundreds of thousands of businesses use Twilio to create magical experiences for their customers.

Details

Year Founded
2008
Ownership
NYSE: TWLO
Website
www.twilio.com