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TherapyNotes

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99 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.4
Serving customers since
2010
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TherapyNotes Reviews

Review Filters
Profile Name
Star Rating
62
32
3
0
2
Chris S.
CS
Chris S.
10/04/2023
Validated Reviewer
Verified Current User
Review source: Organic

Great customer service. This platform meets all of my small practice needs!

TherapyNotes allows you full customization for your client experience. They offer HIPPA compliant video software, scheduling, billing, forms- everything you could need for a private practice. Not only that, but their customer service is fast and available via e-mail or phone.
Andrea R.
AR
Andrea R.
10/03/2023
Validated Reviewer
Verified Current User
Review source: Organic

The Reason I Chose TherapyNotes

TherapyNotes has the best customer service! Each and every time I call/email they give me what I need...support! They take time to walk me through things, and send detailed follow up emails which helps so much. As a business owner I get busy with so many tasks and having those emails to refer back to is so helpful! If I could rate them a 100 I would! Keep up the great work!
Giselle S.
GS
Giselle S.
Owner/Partner, SAGE Counseling Associates, LLC
10/02/2023
Validated Reviewer
Review source: Organic

Customer service is second to none.

Customer service support representatives are always eager to help, professional and knowledgeable. I have literally never had a question or problem they couldn't fix. I always receive a follow up email with a synopsis of the problem or question and the remedy to fix it. I save the responses in case the issue comes up again in the future. It's usually user error and not TherapyNotes' error I might add. Wonderful company and staff! TherapyNotes is user friendly from the start. I went from paper to electronic with ease and they were there to help every step of the way. I use TherapyNotes 6 days a week and it's always a pleasure!

About

Contact

HQ Location:
Horsham, PA

Social

@TherapyNotes

What is TherapyNotes?

TherapyNotes is a electronic health record (EHR) software designed specifically for mental health professionals. It offers a comprehensive suite of features including customizable therapy notes, electronic billing, scheduling, and telehealth capabilities to streamline practice management. The platform is designed to enhance the efficiency and organization of private practices, ensuring that documentation and administrative tasks are handled seamlessly. Users benefit from the platform's intuitive interface, client portal, and robust security measures to protect sensitive client information.

Details

Year Founded
2010