TaxCloud is always available to help, whether it be by email or by phone. I have worked directly with a few agents and all have been willing to look into whatever needs we may have. I took over a new role within my position and was needing assistance where TaxCloud stepped in to help with that learning curve. Rianna P was helping assist me with a project and then Ginia Hines has especially been helpful going above and beyond with all my other needs.

I can't speak highly enough about TaxCloud! From start to finish, their onboarding process was seamless, and the user-friendly, intuitive portal made navigating the platform a breeze. It’s an absolute game-changer compared to my previous experience with Avalara. What truly distinguishes TaxCloud is their extraordinary customer service. Whenever I had a question or needed assistance, their team was always prompt, professional, and attentive, making me feel valued as a customer. It’s rare to find a company that not only meets expectations but consistently exceeds them with such personalized care and support. Additionally, their pricing is incredibly competitive, offering an exceptional value for the level of service they provide. For anyone seeking a reliable, efficient, and customer-centric tax compliance solution, TaxCloud is the way to go. I also want to give a special mention to Sarah Richardson, who has been an absolute standout during onboarding. Her expertise, dedication, and attentiveness have made the entire process even more smooth and enjoyable. Sarah is truly the best point of contact to guide you through every step. I wholeheartedly recommend TaxCloud, and Sarah in particular, for anyone looking to simplify and elevate their tax compliance experience!

Automating tax filings has been so helpful. TaxCloud really takes the burden off of filing taxes. Support has been so helpful. This is the 2nd store that I'm using this for, and it has been a good experience for both stores. Integrates quickly.