Everything is in one place. I haven’t had any issues with the software; it’s very easy to use and makes creating work orders straightforward. It integrates with everything we need and feels tailored to businesses. It’s not cloud-based, so performance is quick, and we can use it anywhere. Pricing is okay—like anything else, everything comes at a price. They stayed involved and made sure the onboarding was completed and satisfactory, and whenever I had a problem, they were there to help very quickly. With the new phones and AI intelligence, it’s also making things a lot easier for us to use.

I love Tekmetric's canned jobs feature, which is an amazing tool for creating quick estimates. Taking payments and using integrations like QuickBooks is so efficient, it allows me to spend just 10 to 15 minutes on bookkeeping instead of hours. The integration with PartsTech helps me build estimates very fast. The initial setup was also very easy and quick. Overall, I'm very happy with Tekmetric as our first choice for our mobile mechanic business.

The software does a good job of automating the quoting process, and the user interface is straightforward and easy to navigate. Integration was fairly simple, and overall performance has been good. Moving in and out of invoices is quick, and the system does not feel overly complicated.<br><br>From a pricing standpoint, it makes sense when you consider that the billing and inspection software are combined into one platform rather than paying for two separate systems.<br><br>Support has been fairly good. They were not always able to answer every question immediately, so in some cases I had to test things myself while waiting for a response. That said, they were willing to follow up and find the answers when needed.<br><br>I cannot really comment on the AI or intelligence features yet, as I have not used them enough to properly evaluate that part of the system.<br><br>There is still quite a bit of room for improvement. The Tech Board is a good feature for submitting ideas and requesting new functionality, but getting a specific feature approved and implemented can take a long time, especially when it depends on receiving enough votes.<br><br>Overall, I think it is a good upgrade for a shop. The pricing is better than our previous setup, and having one system instead of using two separate platforms makes day-to-day operations simpler.<br><br>Overall rating: 8/10.