I find innovation in Tekmetric to be a key strength. They continuously try to innovate and improve, which adds a lot of value to my experience. The inspection process has become much better over time, thanks to the company's responsiveness to feedback. I also appreciate being able to get a hold of the company, as they answer calls, work on updates, and genuinely try to be a better system every day. Having everything in one place is incredibly helpful, as it combines service intelligence and auto vitals into a single system with inventory management. Although the inventory management could improve, it is still decent. Tekmetric is the only one, from my experience, that's truly trying to enhance shop management software.

I really like how integrated everything is with Tekmetric. It packs everything I need into one package, which makes it extremely simple and streamlined for managing the automotive service side of things. I previously worked at dealerships for 10 years and always found it frustrating to have to use so many different systems to get everything done. With Tekmetric, it's all in one place. I also appreciate how it incorporates features like ProDemand, PartsTech, and Carfax, eliminating the need to visit three different websites for information. The initial setup was extremely simple from what I heard, and I have no complaints about this tool.

Integration with many different types of information. It eases the work load on any level of service advisor, and allows them to tap into full potential.