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Smartling

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708 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.4
#1 in 4 categories
Grid® leader
Serving customers since
2009
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466
209
22
6
5

Smartling Reviews

Review Filters
Profile Name
Star Rating
466
209
22
6
5
Lukas B.
LB
Lukas B.
05/05/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Seamless Multilingual Integration, Excellent Support

I really value Smartling for its translation quality and GDN capabilities, which we used for our primary informational and sales websites. I appreciate how it allows for near-real-time translations of English source content into more than 15 languages without the need for coding additional pages. Smartling's framework and UI are very well developed, which makes it a premium product. The support team is very attentive and helpful at all times, and the client service teams are excellent. The drag-and-drop interface for documents is also very convenient.
Laura S.
LS
Laura S.
05/05/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Efficient Localization with Room for UI Improvement

I like the ability to choose the level of human involvement in Smartling. I find Smartling's transcreation service a valuable offering because it gives us access to native speakers who are thoughtful about how to convey the meaning of the text without getting stuck on a literal translation that might not be appropriate.
Verified User in Retail
AR
Verified User in Retail
05/05/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Easy to Use, but Poor Support, Surprise Fees, and Translation Errors

platform is fairly easy to use, but that's about it. I've not had a great experience overall.

About

Contact

Phone:
+1.866.70.SMART
HQ Location:
New York

Social

@smartling

What is Smartling?

Smartling helps global enterprises create, manage, and scale multilingual content without sacrificing quality or control. Its LanguageAI™ platform combines AI translation, workflow automation, and linguistic quality assurance to automate content operations at enterprise scale. Teams can move faster globally while maintaining the accuracy and brand consistency their audiences expect. Trusted by leading global brands and rated #1 in Translation Management and #1 in Website Translation on G2, Smartling is the platform enterprises rely on when quality isn't optional.

Details

Year Founded
2009