Smartling

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729 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.4
#1 in 4 categories
Grid® leader
Serving customers since
2009
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479
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Smartling Reviews

Review Filters
Profile Name
Star Rating
479
215
22
6
7
Elias A.
EA
Elias A.
TranslatorSmall-Business (50 or fewer emp.)
10/27/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

The best translation company I've worked with

I've used Smartling for many years, even before starting to work with them. I first knew them from using their CAT tool. I think it was the most user-friendly tool compared to others in the market, like Phrase or XTM. The issue reporting system is quite useful, as it allows linguists to receive responses directly from the client. Another aspect I like is the PM team. They are a delight to work with. The payment schedule is another strong point. Payment is made on the first business day of each month, with no delays.
Verified User in Health, Wellness and Fitness
IH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
10/27/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Johana P.
JP
Johana P.
TranslatorSmall-Business (50 or fewer emp.)
10/27/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

It is a great, user-friendly translation tool for translators looking for a simple and efficient solution.

I prefer short segmentations, as I find them easier to translate and more efficient to process when translating. Regarding Smartling staff, project managers are always supportive, and this is an added value to this brand, because there will be times when you will need some extra help from the staff.

About

Contact

Phone:
+1.866.70.SMART
HQ Location:
New York

Social

What is Smartling?

Smartling helps global enterprises create, manage, and scale multilingual content without sacrificing quality or control. Its LanguageAI™ platform combines AI translation, workflow automation, and linguistic quality assurance to automate content operations at enterprise scale. Teams can move faster globally while maintaining the accuracy and brand consistency their audiences expect. Trusted by leading global brands and rated #1 in Translation Management and #1 in Website Translation on G2, Smartling is the platform enterprises rely on when quality isn't optional.

Details

Year Founded
2009