Smartling

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729 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.4
#1 in 4 categories
Grid® leader
Serving customers since
2009
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Star Rating

479
215
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7

Smartling Reviews

Review Filters
Profile Name
Star Rating
479
215
22
6
7
Luigi C.
LC
Luigi C.
EN>IT Translator: translation, subtitling and localizationSmall-Business (50 or fewer emp.)
10/29/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Stable Cloud CAT Tool with Real-Time TMs and a Great In-Context Preview

The cloud CAT tool is very stable and removes the hassle of managing bilingual files locally. Having real-time access to Translation Memories and client glossaries ensures terminology remains consistent across projects. The in-context preview is especially helpful, as it allows me to see where strings actually appear, which prevents ambiguity and drastically cuts down on project queries.
Philippe N.
PN
Philippe N.
Traducteur indépendantSmall-Business (50 or fewer emp.)
10/28/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Reliable online CAT tool, but watch those multi-segment strings

I’ve used traditional desktop CAT tools like Trados and memoQ for years, and I’ll probably always prefer them. That said, among online CAT tools, Smartling is one of my two favourites, alongside Phrase. Performance has been consistently solid for me: I haven’t run into the kind of annoying slowdowns or service unavailability that can interrupt work. The issue system is another real strength. Raising a query directly on a string is quick and straightforward, and I almost always receive a relevant answer from the project manager.
Hermann T.
HT
Hermann T.
Translator and proofreaderMid-Market (51-1000 emp.)
10/28/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Smartling’s User-Friendly Interface and Easy Tag Management

Smartling is very user-friendly, and its tag management is easier than in other CAT tools.

About

Contact

Phone:
+1.866.70.SMART
HQ Location:
New York

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What is Smartling?

Smartling helps global enterprises create, manage, and scale multilingual content without sacrificing quality or control. Its LanguageAI™ platform combines AI translation, workflow automation, and linguistic quality assurance to automate content operations at enterprise scale. Teams can move faster globally while maintaining the accuracy and brand consistency their audiences expect. Trusted by leading global brands and rated #1 in Translation Management and #1 in Website Translation on G2, Smartling is the platform enterprises rely on when quality isn't optional.

Details

Year Founded
2009