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Smartling

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706 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.4
#1 in 4 categories
Grid® leader
Serving customers since
2009
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466
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Smartling Reviews

Review Filters
Profile Name
Star Rating
466
207
22
6
5
Laura S.
LS
Laura S.
05/05/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Efficient Localization with Room for UI Improvement

I like the ability to choose the level of human involvement in Smartling. I find Smartling's transcreation service a valuable offering because it gives us access to native speakers who are thoughtful about how to convey the meaning of the text without getting stuck on a literal translation that might not be appropriate.
Verified User in Retail
AR
Verified User in Retail
05/05/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Easy to Use, but Poor Support, Surprise Fees, and Translation Errors

platform is fairly easy to use, but that's about it. I've not had a great experience overall.
Verified User in Translation and Localization
UT
Verified User in Translation and Localization
05/05/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Intuitive Dashboard and Visual Context Make Localization Easy

First of all, the dashboard is easy to understand for the translator, it is intuitive. Also the visual context tab is very helpful, especially for localization of our product where desktop and mobile versions are involved. Automation with Braze for emails is also helpful, it allows to translate all the workload on one platform, and not to open many links as we did before.

About

Contact

Phone:
+1.866.70.SMART
HQ Location:
New York

Social

@smartling

What is Smartling?

Smartling helps global enterprises create, manage, and scale multilingual content without sacrificing quality or control. Its LanguageAI™ platform combines AI translation, workflow automation, and linguistic quality assurance to automate content operations at enterprise scale. Teams can move faster globally while maintaining the accuracy and brand consistency their audiences expect. Trusted by leading global brands and rated #1 in Translation Management and #1 in Website Translation on G2, Smartling is the platform enterprises rely on when quality isn't optional.

Details

Year Founded
2009