What I value most is how well the translation memory holds up across long-running accounts — TM leverage on repeat strings saves real time on updates, and TMX export is reliable when I need to move segments into my own QA and glossary workflows. Locked terminology and context notes also help keep consistency across projects with different style guides.

I have been working with Smartling for over 8 years and I understand more and more that it is one of the easiest online tools to use and that causes the least problems for the translator. The work flows smoothly. Also, it's a very intuitive platform.

I really enjoy Smartling because it is simple to use and quite intuitive. I use it on a daily basis for my translation work. The ability to access my clients' global glossary and translate according to their preference is a huge help. I also appreciate the MTPE translation feature, although my role now involves reviewing to ensure accuracy. The issue reporting service is great, as it allows me to send questions directly to clients for clarification, which is valuable for understanding the source language better. Smartling's support is helpful in guiding me to use the tool more efficiently, and the feature to claim jobs only when I have the time to work on them is practical. The initial setup was very easy, and while it took a few months to become fully familiar, using the tool is straightforward.