Salesforce

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104,691 reviews
  • 35 profiles
  • 175 categories
Average star rating
4.4
#1 in 205 categories
Grid® leader
Serving customers since
1999
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Slack

40,078 reviews

Slack brings all your communication together in one place. It’s real-time messaging, archiving and search for modern teams.

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Salesforce Sales Cloud

27,576 reviews

Sell faster, smarter, and more efficiently with AI + Data + CRM. Boost productivity and grow in a whole new way with Sales Cloud.

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Salesforce Service Cloud

8,463 reviews

Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

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Salesforce Marketing Cloud

4,850 reviews

Salesforce Marketing Cloud is an AI-powered digital marketing and customer engagement platform designed to help you build personalized, multi-channel customer journeys.

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Salesforce Platform

4,646 reviews

Platform as a Service (PaaS) eliminates the expense and complexity of evaluating, buying, configuring, and managing all the hardware and software needed for custom-built applications.

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Tableau

4,234 reviews

Turn data into action at scale with human and agent collaboration. AND Scale data-driven insights with complete operational confidence. AND Deploy visual, self-service analytics with unmatched control and flexibility.

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Salesforce Spiff

3,136 reviews

Let us save you from hours spent every month in finicky spreadsheets. Improve quality and provide your reps with personalized, real-time commission portals. Along the way we'll work together to boost sales by up to 10%.

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Salesforce Agentforce

1,696 reviews

Humans with Agents drive customer success together. Build and customise autonomous AI agents to support your employees and customers 24/7.

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Salesforce Revenue Cloud

1,686 reviews

Salesforce CPQ automates quoting, contracting, and the ordering processes. The solution improves sales productivity and helps you close more deals without ever leaving Salesforce. Fully native on the Salesforce platform, Salesforce CPQ delivers next-generation CPQ which is 5-10x easier to implement than legacy CPQ applications.

Profile Name

Star Rating

71317
27138
4742
908
586

Salesforce Reviews

Review Filters
Profile Name
Star Rating
71317
27138
4742
908
586
Joe T.
JT
Joe T.
ChiropractorSmall-Business (50 or fewer emp.)
10/23/2026
Validated Reviewer
Review source: Thank You page

Easy Setup and Convenient Team Communication

I like how easy and convenient Slack is to set up, add people, and find them in the network. It’s simple to have conversations with people across the office, which is really convenient when we’re in different places. I also use it to take notes by messaging myself from another room to my work computer, so I can come back and work on things later. I like the activity feed for seeing what’s going on across the office, and the channels are clearly organized by topic. I also enjoy the emojis and the excitement they add; they give Slack a good feel.
Verified User in Mental Health Care
UM
Verified User in Mental Health Care
Small-Business (50 or fewer emp.)
10/23/2026
Validated Reviewer
Review source: Thank You page

Easy to Navigate and Convenient to Use

It's easy to navigate and convenient to use as a method of communication.
Verified User
G
Verified User
Small-Business (50 or fewer emp.)
10/23/2026
Validated Reviewer
Review source: Thank You page

Feature-Rich, Easy-to-Use Team Hub—Though Pricey

I use Slack to keep in contact with my team and employees and update them on upcoming tasks and events. I like separating departments into different channels, keeping everyone updated on what needs to be done, and using Slack to keep my team organized, keep an eye on issues, and coordinate and plan projects. I really like being able to integrate different apps and MCPs. My favorite is Victor, which completes helpful tasks when I’m away and helps the team when I’m not around. Slack feels like a “Swiss army knife” of a chat platform, with lots of tools to get things done and keep things organized. I like creating canvases for groups and projects, including canvases for employees to submit issues so I can check them out and help. I also love the pre-made templates you can choose from depending on what you need. We switched from Trello because Slack had the features we needed, and a lot more features. Setup was very easy and intuitive—it felt plug and play. I could just start chatting, everything I needed was right there, and I didn’t have to hunt for anything. I find the interface efficient and user-friendly, and I’d give Slack a 10; I think it’s the best chat SaaS service out there.

About

Contact

Phone:
+1 (800) 667-6389
HQ Location:
San Francisco, CA

Social

@salesforce

What is Salesforce?

Salesforce is a customer relationship management solution that brings customers and companies together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.

Details

Year Founded
1999
Ownership
NYSE:CRM