Salesforce

Show rating breakdown
104,691 reviews
  • 35 profiles
  • 175 categories
Average star rating
4.4
#1 in 205 categories
Grid® leader
Serving customers since
1999
Profile Filters

All Products & Services

Product Avatar Image
Slack

40,078 reviews

Slack brings all your communication together in one place. It’s real-time messaging, archiving and search for modern teams.

Product Avatar Image
Salesforce Sales Cloud

27,576 reviews

Sell faster, smarter, and more efficiently with AI + Data + CRM. Boost productivity and grow in a whole new way with Sales Cloud.

Product Avatar Image
Salesforce Service Cloud

8,463 reviews

Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

Product Avatar Image
Salesforce Marketing Cloud

4,850 reviews

Salesforce Marketing Cloud is an AI-powered digital marketing and customer engagement platform designed to help you build personalized, multi-channel customer journeys.

Product Avatar Image
Salesforce Platform

4,646 reviews

Platform as a Service (PaaS) eliminates the expense and complexity of evaluating, buying, configuring, and managing all the hardware and software needed for custom-built applications.

Product Avatar Image
Tableau

4,234 reviews

Turn data into action at scale with human and agent collaboration. AND Scale data-driven insights with complete operational confidence. AND Deploy visual, self-service analytics with unmatched control and flexibility.

Product Avatar Image
Salesforce Spiff

3,136 reviews

Let us save you from hours spent every month in finicky spreadsheets. Improve quality and provide your reps with personalized, real-time commission portals. Along the way we'll work together to boost sales by up to 10%.

Product Avatar Image
Salesforce Agentforce

1,696 reviews

Humans with Agents drive customer success together. Build and customise autonomous AI agents to support your employees and customers 24/7.

Product Avatar Image
Salesforce Revenue Cloud

1,686 reviews

Salesforce CPQ automates quoting, contracting, and the ordering processes. The solution improves sales productivity and helps you close more deals without ever leaving Salesforce. Fully native on the Salesforce platform, Salesforce CPQ delivers next-generation CPQ which is 5-10x easier to implement than legacy CPQ applications.

Profile Name

Star Rating

71317
27138
4742
908
586

Salesforce Reviews

Review Filters
Profile Name
Star Rating
71317
27138
4742
908
586
Verified User in Higher Education
IH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
10/24/2026
Validated Reviewer
Review source: Organic

Easy to Use and Flexible for Text, Images, and Voice

It's easy to access, easy to use and allows you to work in many different ways from text, to images and voice, all at a click of a button, without restriction.
edson k.
EK
edson k.
Small-Business (50 or fewer emp.)
10/24/2026
Validated Reviewer
Review source: Organic

Easy Team Messaging and Automation, but Message History Costs Extra

I like Slack’s instant messaging, which lets me reach and tag colleagues no matter their time zone. I also like using gated channels to separate departments, and being able to automate tasks and integrate with other platforms. The thumbs-up and message-seen features help me tell who has viewed a message and when. Slack feels more corporate and easier to use than Telegram, and getting it set up was pretty easy.
Namita A.
NA
Namita A.
Product strategy and markopsMid-Market (51-1000 emp.)
10/24/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Slackbot Updates and Smarter Brief Summaries Save Us Time

The Slackbot updates this year changed how our team handles campaigns, the UI this year has also been quieter. Saved a skill that summarizes campaign briefs, meetings, and helps with missing items, so I stopped rewriting the same prompts, which saves my time.

About

Contact

Phone:
+1 (800) 667-6389
HQ Location:
San Francisco, CA

Social

@salesforce

What is Salesforce?

Salesforce is a customer relationship management solution that brings customers and companies together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.

Details

Year Founded
1999
Ownership
NYSE:CRM