Salesforce

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104,689 reviews
  • 35 profiles
  • 175 categories
Average star rating
4.4
#1 in 205 categories
Grid® leader
Serving customers since
1999
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Salesforce Partner Cloud (formerly Salesforce PRM)

361 reviews

Salesforce Partner Relationship Management recruits, onboards, trains, and supports your indirect sales channels with theThis channel management software gives you a direct view into the performance of you channel partners so you collaborate better and drive more deals features that increase partner engagement.

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Salesforce IT Service

228 reviews

Stop waiting, start resolving. Unify, simplify, and amplify employee experience with Agentforce IT Service — built on the #1 AI service platform. With humans and AI agents working together, you can instantly resolve issues conversationally, cut service request volumes, and automate incident resolution — everywhere employees work.

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Salesforce Heroku

148 reviews

Heroku is a open language cloud application platform and supports Ruby, Java, Python, Clojure, Scala, Node.js. and custom language buildpacks.

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Salesforce Order Management

121 reviews

Salesforce Order Management software delivers the buy, service, and fulfill anywhere shopping experience with real-time inventory visibility, order lifecycle management, and more.

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MuleSoft Automation

103 reviews

Enrich your 360-degree customer view by empowering business teams with a no-code solution — embedded in MuleSoft or Salesforce — for quickly unlocking data, connecting apps, and automating integration workflows to boost productivity.

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Salesforce Health Cloud

90 reviews

Salesforce Health Cloud helps to put patients at the heart of every decision by providing a connected experience across every touchpoint from acquisition through care coordination.

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Salesforce Nonprofit Cloud

87 reviews

Salesforce.org Nonprofit Cloud is the only complete platform for nonprofits to gain a 360-view of your organization. The Nonprofit Cloud has solutions to help you manage and deliver your programs and services, raise more funds, engage more effectively with your stakeholders, and understand and share your impact.

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Salesforce Education Cloud

42 reviews

Built on the world’s #1 CRM, Education Cloud empowers institutions to find, engage, retain, and support learners throughout their lifetime - all on one, integrated platform.

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Salesforce Life Sciences Cloud

39 reviews

Life Sciences Cloud is the end-to-end, intelligent engagement platform for clinical and medical through commercial. This allows pharma, biotech, biopharma, consumer and animal health, and medtech companies to have healthier interactions with their HCPs, partners, and patients through data-driven, compliant, and trusted innovations with Agentforce.

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Star Rating

71317
27138
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586

Salesforce Reviews

Review Filters
Profile Name
Star Rating
71317
27138
4742
908
586
Creeper C.
CC
Creeper C.
Associate Backend DeveloperSmall-Business (50 or fewer emp.)
10/25/2026
Validated Reviewer
Verified Current User
Review source: Organic

Customizable UI, Powerful Shortcuts, and Smooth Onboarding

The UI is highly customizable, and just about everything has a keyboard shortcut, which makes the overall UX really comfortable. The code blocks even preserve space-sensitive Python formatting, which is genuinely helpful. It took me a little time to get used to the shortcuts, but now they feel like second nature. Integrations are a breeze, and channel tokens and bots are also very versatile and helpful. Performance is amazing, especially when you lean on the keyboard shortcuts—they save so much time. Pricing isn’t too expensive, and the ROI more than justifies it for me. Onboarding new members on Slack is easy and streamlined, and the AI also helps by summarizing long conversations and similar threads.
NM
Nicole M.
Education DirectorMid-Market (51-1000 emp.)
10/25/2026
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile

Convenient, Real-Time Team Communication That’s Easy to Use

Slack gives me the ability to communicate with my co-workers in real time. We can celebrate our successes, support each other in the moment, and stay connected efficiently when working from home. I really love the platform—it’s convenient and very easy to use.
AFSAR A.
AA
AFSAR A.
studentSmall-Business (50 or fewer emp.)
10/25/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Slack Makes Team Collaboration Easier

I like how Slack makes team communication more organized. Slack channels keep discussions about tasks in one place while Slack direct messages are useful for quick questions and updates. I also find Slack convenient, for sharing files exchanging feedback and keeping team members informed without relying on email threads. Overall Slack helps make day‑to‑day collaboration smoother and keeps project‑related conversations easier to follow.

About

Contact

Phone:
+1 (800) 667-6389
HQ Location:
San Francisco, CA

Social

@salesforce

What is Salesforce?

Salesforce is a customer relationship management solution that brings customers and companies together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.

Details

Year Founded
1999
Ownership
NYSE:CRM