RingCentral

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3,435 reviews
  • 9 profiles
  • 32 categories
Average star rating
4.3
#1 in 12 categories
Grid® leader
Serving customers since
1999
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RingEX

1,517 reviews

AI-powered communications that redefines customer engagement for modern teams.

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RingCentral Events

1,003 reviews

Create engaging webinar and event experiences with RingCentral Events. Run personalized AI-powered events that reflect your brand, build community, and create a lasting impression with your audience from start to finish.

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RingCentral Video

505 reviews

Modern messaging for modern teams

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RingCentral Contact Center

243 reviews

RingCentral Contact Center is the AI platform for orchestrating workflows, agents & knowledge at unmatched precision and scale. It's the only solution that brings market leading unified communications and contact center together, under one platform.

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RingCX

124 reviews

RingCX is an AI-powered CCaaS solution offering effortless omnichannel customer experiences across voice and 20+ digital channels powered by AI before, during, and after interactions.

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RingCentral AI Receptionist (AIR)

43 reviews

RingCentral AIR™ is a 24/7 generative AI phone agent designed to handle routine calls, books appointments, captures leads, routes inquiries, and even send texts—all in a natural, human-like tone.

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RingCentral Engage Digital

0 reviews

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RingCentral Engage Voice

0 reviews

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RingCentral AI Conversation Expert (ACE)

0 reviews

Analyze every conversation with powerful AI, Unlock value from every customer interaction, automatically keep CRMs up to date, and provide on-the-spot AI coaching tips.

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Star Rating

2223
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186
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98

RingCentral Reviews

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Profile Name
Star Rating
2223
861
186
67
98
HP
Hiroshi P.
Telecommunications Manager E-LearningMid-Market (51-1000 emp.)
10/24/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Superb All-in-One App for Work Calls and Team Conversations

I primarily use it for work calls and conversation with various teams. The convenience of doing the calls and conversations in one app is superb since I don't have to keep changing from one app to another. The call routing feature comes in handy when there's a need to forward some calls to the relevant team or individual. Managing the daily conversation is very easy.
VY
varun y.
Marketting Manager Marketing and AdvertisingMid-Market (51-1000 emp.)
10/24/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

easy business communication with room for improvement

RingEX helps us have our marketing calls, team messaging, and voicemails all in one place. The platform is simple and easy to use, and the call history lets me keep track of the conversations that I've had with prospects and follow up on campaigns. The call quality is usually good and Ring Central Events helps tie event actions to conversations.
VY
varun y.
Marketting Manager Marketing and AdvertisingMid-Market (51-1000 emp.)
10/24/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

easy webinar management with helpful analytics and engagement tools

I utilize Ring Central Events to host marketing webinars, product demos, and online promotional events here at Poles Magic. The registration pages can be customized with little effort, and the attendee engagement features keep the event interesting. The attendance analytics are helpful in assessing the success of the campaign, and the platform is fairly intuitive while the integrations minimize manual work.

About

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HQ Location:
Belmont, CA

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@RingCentral

What is RingCentral?

RingCentral, Inc. (NYSE: RNG) is a global leader in AI–powered customer engagement, delivering an integrated platform for business phone, SMS, contact center, workforce engagement management, video collaboration, and messaging. Powered by advanced AI capabilities, RingCentral delivers intelligence at every phase of the conversation journey — before, during, and after each human interaction. With RingCentral, businesses can work smarter, respond faster, and connect more meaningfully with their customers.

Details

Year Founded
1999
Ownership
NYSE:RNG