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RingCentral

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3,380 reviews
  • 9 profiles
  • 32 categories
Average star rating
4.3
#1 in 12 categories
Grid® leader
Serving customers since
1999
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98

RingCentral Reviews

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Profile Name
Star Rating
2197
834
184
67
98
Thomas L.
TL
Thomas L.
Sr Implementation Technician | Enterprise VoIP, SaaS & UCaaS | Client Onboarding, Deployments, Project Management & Technical Support | Customer-Focused & Results-Driven
09/25/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Easy Setup and Effective AI Integration

I like that RingCX is easy to use, easy to set up, and easy to follow with a lot of instructional ways for setup. I also appreciate the AI incorporation, which makes it really good for automating tasks and not having to worry about taking notes manually. It helps me keep track of everything, providing summaries via email and sending key points, which is really useful and impacts my business positively.
Rohit K.
RK
Rohit K.
Senior Software Developer at Capgemini
09/24/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review
Translated Using AI

All-in-One Calling and Contact Center with Easy Onboarding and Strong Integrations

I love the fact that RingCentral RingCX combines calling, customer interactions and contact center features all in one place. The interface is simple enough to figure out and doesn’t require much time for new team members to get used to. From a software development perspective, I also like the integration options because it makes it easier to connect the platform with existing business applications. Support iterations on a day to day basis include call handling, routing, monitoring and reporting. The system also works well when teams are in different locations.
Bernadette E.
BE
Bernadette E.
Virtual Assistant at Enchanted Fairies
09/24/2026
Validated Reviewer
Verified Current User
Review source: Organic

A Useful Tool for Managing Calls

What I love about RingCentral is that it has a built-in live AI translator and automatically sends me an email summary right after the call. It’s really helpful when the connection isn’t great, and having the summary afterward makes it easier to review the call and make sure I don’t forget any important details.

About

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HQ Location:
Belmont, CA

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@RingCentral

What is RingCentral?

RingCentral, Inc. (NYSE: RNG) is a global leader in AI–powered customer engagement, delivering an integrated platform for business phone, SMS, contact center, workforce engagement management, video collaboration, and messaging. Powered by advanced AI capabilities, RingCentral delivers intelligence at every phase of the conversation journey — before, during, and after each human interaction. With RingCentral, businesses can work smarter, respond faster, and connect more meaningfully with their customers.

Details

Year Founded
1999
Ownership
NYSE:RNG