Product Avatar Image

RingCentral

Show rating breakdown
3,380 reviews
  • 9 profiles
  • 32 categories
Average star rating
4.3
#1 in 12 categories
Grid® leader
Serving customers since
1999
Profile Filters

All Products & Services

Product Avatar Image
RingEX

1,488 reviews

AI-powered communications that redefines customer engagement for modern teams.

Product Avatar Image
RingCentral Events

995 reviews

Create engaging webinar and event experiences with RingCentral Events. Run personalized AI-powered events that reflect your brand, build community, and create a lasting impression with your audience from start to finish.

Product Avatar Image
RingCentral Video

505 reviews

Modern messaging for modern teams

Product Avatar Image
RingCentral Contact Center

241 reviews

RingCentral Contact Center is the AI platform for orchestrating workflows, agents & knowledge at unmatched precision and scale. It's the only solution that brings market leading unified communications and contact center together, under one platform.

Product Avatar Image
RingCX

111 reviews

RingCX is an AI-powered CCaaS solution offering effortless omnichannel customer experiences across voice and 20+ digital channels powered by AI before, during, and after interactions.

Product Avatar Image
RingCentral AI Receptionist (AIR)

40 reviews

RingCentral AIR™ is a 24/7 generative AI phone agent designed to handle routine calls, books appointments, captures leads, routes inquiries, and even send texts—all in a natural, human-like tone.

Product Avatar Image
RingCentral Engage Digital

0 reviews

Product Avatar Image
RingCentral Engage Voice

0 reviews

Product Avatar Image
RingCentral AI Conversation Expert (ACE)

0 reviews

Analyze every conversation with powerful AI, Unlock value from every customer interaction, automatically keep CRMs up to date, and provide on-the-spot AI coaching tips.

Profile Name

Star Rating

2197
834
184
67
98

RingCentral Reviews

Review Filters
Profile Name
Star Rating
2197
834
184
67
98
KI
Kurt I.
09/27/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Virtual & Hybrid Events via RingCentral Events Reduce Travel and Venue Costs During Annual Summits

I am in charge of cost control, analytics and cross-functional events like safety training. What I love most about RingCentral Events is ability to host unlimited events in every format (hybrid, virtual and in-person) in one dashboard.
ER
Emily R.
09/26/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

AIR Handles Routine Stock Calls, Freeing Up Staff Time

I run a small hardware store and my part timer was spending a genuinely absurd chunk of her shift just answering the phone for stock questions, do you have this size, is that brand in right now, stuff she had to walk over and check every single time anyway. Set up AIR with our actual inventory info loaded in, and now it answers a good chunk of those on its own, only ringing through to her when it's something more specific it can't handle. She actually mentioned unprompted that she gets way more done on slow weekday afternoons now.
ER
Emily R.
09/26/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Unified Hybrid Check-In, but the Mobile App Needs More Stability

Ran our first real hybrid conference this year, some people in the room, some joining remote, and I was honestly dreading check in at the door being its own separate mess from the online registration data. Turned out scanning a badge at check in just matched against the same registrant record from online sign up, so attendance for someone who showed up in person updated the exact same system tracking our virtual attendees. Didn't have two separate spreadsheets to reconcile at the end like I fully expected going in.

About

Contact

HQ Location:
Belmont, CA

Social

@RingCentral

What is RingCentral?

RingCentral, Inc. (NYSE: RNG) is a global leader in AI–powered customer engagement, delivering an integrated platform for business phone, SMS, contact center, workforce engagement management, video collaboration, and messaging. Powered by advanced AI capabilities, RingCentral delivers intelligence at every phase of the conversation journey — before, during, and after each human interaction. With RingCentral, businesses can work smarter, respond faster, and connect more meaningfully with their customers.

Details

Year Founded
1999
Ownership
NYSE:RNG