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RingCentral

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3,380 reviews
  • 9 profiles
  • 32 categories
Average star rating
4.3
#1 in 12 categories
Grid® leader
Serving customers since
1999
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RingEX

1,488 reviews

AI-powered communications that redefines customer engagement for modern teams.

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RingCentral Events

995 reviews

Create engaging webinar and event experiences with RingCentral Events. Run personalized AI-powered events that reflect your brand, build community, and create a lasting impression with your audience from start to finish.

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RingCentral Video

505 reviews

Modern messaging for modern teams

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RingCentral Contact Center

241 reviews

RingCentral Contact Center is the AI platform for orchestrating workflows, agents & knowledge at unmatched precision and scale. It's the only solution that brings market leading unified communications and contact center together, under one platform.

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RingCX

111 reviews

RingCX is an AI-powered CCaaS solution offering effortless omnichannel customer experiences across voice and 20+ digital channels powered by AI before, during, and after interactions.

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RingCentral AI Receptionist (AIR)

40 reviews

RingCentral AIR™ is a 24/7 generative AI phone agent designed to handle routine calls, books appointments, captures leads, routes inquiries, and even send texts—all in a natural, human-like tone.

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RingCentral Engage Digital

0 reviews

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RingCentral Engage Voice

0 reviews

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RingCentral AI Conversation Expert (ACE)

0 reviews

Analyze every conversation with powerful AI, Unlock value from every customer interaction, automatically keep CRMs up to date, and provide on-the-spot AI coaching tips.

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Star Rating

2197
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184
67
98

RingCentral Reviews

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Star Rating
2197
834
184
67
98
CS
Comfort. S.
09/29/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

RingEX Keeps Calls and Messages Together for Smoother Team Communication

I use RingEX to stay connected with instructors, content teams, clients, and other people involved in our online learning projects. It is useful when I need to discuss a campaign, follow up on course promotions, or quickly get feedback from another team. Having calls and messages in the same place makes my daily communication less scattered.
Tarun K.
TK
Tarun K.
Application Specialist
09/28/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Great Multi-Device Calling and Texting for Managing Calls

I really like being able to use the RingCX on more than one device at the same time. I'll usually have the desktop version open for texting and use my phone for calls, which makes things much easier when I am handling multiple conversations. It has been especially helpful for keeping track of calls and staying organized throught the day. The fexibility to use it this way is probably what I find more useful.
AP
Aency P.
Events Manager
09/28/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Streamlined Event Planning with Centralized Attendee Management

Ring Central Events simplifies the management of virtual events, from scheduling sessions and managing speakers and attendees. It is great to have event content, registration, and engagement tools consolidated on one platform.

About

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HQ Location:
Belmont, CA

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@RingCentral

What is RingCentral?

RingCentral, Inc. (NYSE: RNG) is a global leader in AI–powered customer engagement, delivering an integrated platform for business phone, SMS, contact center, workforce engagement management, video collaboration, and messaging. Powered by advanced AI capabilities, RingCentral delivers intelligence at every phase of the conversation journey — before, during, and after each human interaction. With RingCentral, businesses can work smarter, respond faster, and connect more meaningfully with their customers.

Details

Year Founded
1999
Ownership
NYSE:RNG