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RingCentral

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3,379 reviews
  • 9 profiles
  • 32 categories
Average star rating
4.3
#1 in 12 categories
Grid® leader
Serving customers since
1999
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RingEX

1,488 reviews

AI-powered communications that redefines customer engagement for modern teams.

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RingCentral Events

995 reviews

Create engaging webinar and event experiences with RingCentral Events. Run personalized AI-powered events that reflect your brand, build community, and create a lasting impression with your audience from start to finish.

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RingCentral Video

505 reviews

Modern messaging for modern teams

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RingCentral Contact Center

241 reviews

RingCentral Contact Center is the AI platform for orchestrating workflows, agents & knowledge at unmatched precision and scale. It's the only solution that brings market leading unified communications and contact center together, under one platform.

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RingCX

111 reviews

RingCX is an AI-powered CCaaS solution offering effortless omnichannel customer experiences across voice and 20+ digital channels powered by AI before, during, and after interactions.

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RingCentral AI Receptionist (AIR)

40 reviews

RingCentral AIR™ is a 24/7 generative AI phone agent designed to handle routine calls, books appointments, captures leads, routes inquiries, and even send texts—all in a natural, human-like tone.

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RingCentral Engage Digital

0 reviews

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RingCentral Engage Voice

0 reviews

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RingCentral AI Conversation Expert (ACE)

0 reviews

Analyze every conversation with powerful AI, Unlock value from every customer interaction, automatically keep CRMs up to date, and provide on-the-spot AI coaching tips.

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Star Rating

2197
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98

RingCentral Reviews

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Profile Name
Star Rating
2197
834
184
67
98
Sapphire L.
SL
Sapphire L.
Social Media Marketing Specialist at PeoplePerHour
09/29/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

RingCentral Events Analytics Makes Post-Event Reporting and Content Clips Fast

I appreciate the analytics side of RingCentral Events which is what I end up opening most days after an event. It lets me quickly see peak attendance, how long people stayed, chat volume, and which parts of the session drew the most activity, without having to hunt through different tools. That gives me solid numbers for social reporting instead of guessing based on comments and shares. I also like being able to pull the recordings and turn a few strong moments into short clips or carousels, which has noticeably sped up the post-event content work.
Verified User in Retail
AR
Verified User in Retail
09/29/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Easy to Use and Reliable for Working Away From the Office

Ease of use and works well when not at office location.
Verified User
G
Verified User
09/29/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Flexible, Comprehensive Office Communication Solution

I like the flexibility of RingEX, especially the ability to easily make changes to when the phones can ring through and when we are away. I also appreciate the flexibility to use text, fax, or voice calls, and it's great to have incoming calls, texts, and interoffice messaging all from the same system. The initial setup was fairly easy, and we integrate it with our CRM software, which has been beneficial for our office work phone needs.

About

Contact

HQ Location:
Belmont, CA

Social

@RingCentral

What is RingCentral?

RingCentral, Inc. (NYSE: RNG) is a global leader in AI–powered customer engagement, delivering an integrated platform for business phone, SMS, contact center, workforce engagement management, video collaboration, and messaging. Powered by advanced AI capabilities, RingCentral delivers intelligence at every phase of the conversation journey — before, during, and after each human interaction. With RingCentral, businesses can work smarter, respond faster, and connect more meaningfully with their customers.

Details

Year Founded
1999
Ownership
NYSE:RNG