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RingCentral

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3,177 reviews
  • 6 profiles
  • 32 categories
Average star rating
4.3
#1 in 8 categories
Grid® leader
Serving customers since
1999
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2083
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98

RingCentral Reviews

Review Filters
Profile Name
Star Rating
2083
750
181
67
98
Gerry A.
GA
Gerry A.
07/29/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Versatile Communication Tool with Some Glitches

I use RingEX primarily for managing my team's project schedules, and I find it simple to use. The application is wonderful because it combines four applications into one app, allowing me to call, text, video call, and fax seamlessly. I appreciate being able to use RingEX on both my phone and desktop, as it integrates well with other applications and my CRM. The initial setup was pretty easy, and the support for integration and onboarding was great.
Celeste J.
CJ
Celeste J.
07/29/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Texting Customers Made Easy, Plus a Helpful Call Status HUD

I really enjoy being able to text customers. Many times they do not answer their phones or reply to their emails. However, texting is how I am able to get ahold of them. I also like that I can easily see which one of my team members are on a call under the HUD option. Very helpful.
Verified User in Legal Services
AL
Verified User in Legal Services
07/29/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Great Desktop & Mobile Apps, but Desktop Phone Use and Customer Service Need Work

We are not fully set up yet so I find this hard to answer. But I like the desktop and cell app.

About

Contact

HQ Location:
Belmont, CA

Social

@RingCentral

What is RingCentral?

RingCentral, Inc. (NYSE: RNG) is a global leader in AI–powered customer engagement, delivering an integrated platform for business phone, SMS, contact center, workforce engagement management, video collaboration, and messaging. Powered by advanced AI capabilities, RingCentral delivers intelligence at every phase of the conversation journey — before, during, and after each human interaction. With RingCentral, businesses can work smarter, respond faster, and connect more meaningfully with their customers.

Details

Year Founded
1999
Ownership
NYSE:RNG