RingCentral

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3,435 reviews
  • 9 profiles
  • 32 categories
Average star rating
4.3
#1 in 12 categories
Grid® leader
Serving customers since
1999
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RingEX

1,517 reviews

AI-powered communications that redefines customer engagement for modern teams.

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RingCentral Events

1,003 reviews

Create engaging webinar and event experiences with RingCentral Events. Run personalized AI-powered events that reflect your brand, build community, and create a lasting impression with your audience from start to finish.

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RingCentral Video

505 reviews

Modern messaging for modern teams

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RingCentral Contact Center

243 reviews

RingCentral Contact Center is the AI platform for orchestrating workflows, agents & knowledge at unmatched precision and scale. It's the only solution that brings market leading unified communications and contact center together, under one platform.

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RingCX

124 reviews

RingCX is an AI-powered CCaaS solution offering effortless omnichannel customer experiences across voice and 20+ digital channels powered by AI before, during, and after interactions.

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RingCentral AI Receptionist (AIR)

43 reviews

RingCentral AIR™ is a 24/7 generative AI phone agent designed to handle routine calls, books appointments, captures leads, routes inquiries, and even send texts—all in a natural, human-like tone.

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RingCentral Engage Digital

0 reviews

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RingCentral Engage Voice

0 reviews

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RingCentral AI Conversation Expert (ACE)

0 reviews

Analyze every conversation with powerful AI, Unlock value from every customer interaction, automatically keep CRMs up to date, and provide on-the-spot AI coaching tips.

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Star Rating

2223
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98

RingCentral Reviews

Review Filters
Profile Name
Star Rating
2223
861
186
67
98
Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
10/20/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Powerful Integrations That Unlock Customer and Transactional Data Value

I think the integrations by far, we are able to use Salesforce for example to link customer identities to view conversational and transactional data is really cool, so the integrations span systems like Salesforce, Pipedream even stuff like WhatsApp and Youtube as well, so there are a lot of things you can do with systems that hold customer and transactional data which is very key and unlocks a lot of value.
JA
Joseph A.
Information Technology AnalystUtilitiesMid-Market (51-1000 emp.)
10/20/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Powerful Streaming with Reliable AI Captions, Translation, and Secure Sign-In

The platform features a very powerful and durable streaming engine. It puts video and audio files in sync during large grid training meetings, even in poor network conditions. Our technical slides are easy for everyone to follow as the automated AI captions and translation tools work very well. It also integrates seamlessly with our user directories to provide quick and secure sign-in.
VS
Vimal S.
Software EngineerMid-Market (51-1000 emp.)
10/20/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Stable Streaming and Powerful Backend Hooks for Observability Dashboards

My duties as a software engineer is to easily build a live engagement metrics to pull into our custom observability dashboards which RingCentral Events helped achieving it.The streaming video architecture remains incredibly stable throughout massive virtual events.When I broadcast live coding sessions or complex technical architecture breakdowns the video latency remains practically non existent.This seamless reliability combined with rich backend hooks makes my life as an engineer infinitely better every single day now.

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HQ Location:
Belmont, CA

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@RingCentral

What is RingCentral?

RingCentral, Inc. (NYSE: RNG) is a global leader in AI–powered customer engagement, delivering an integrated platform for business phone, SMS, contact center, workforce engagement management, video collaboration, and messaging. Powered by advanced AI capabilities, RingCentral delivers intelligence at every phase of the conversation journey — before, during, and after each human interaction. With RingCentral, businesses can work smarter, respond faster, and connect more meaningfully with their customers.

Details

Year Founded
1999
Ownership
NYSE:RNG