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Reputation

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2,603 reviews
  • 2 profiles
  • 12 categories
Average star rating
4.5
#1 in 1 categories
Grid® leader
Serving customers since
2006

Profile Name

Star Rating

1912
544
90
27
30

Reputation Reviews

Review Filters
Profile Name
Star Rating
1912
544
90
27
30
Linda S.
LS
Linda S.
06/09/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Marketing Engagement Manager

The Quick Request feature is awesome way to ask for Reviews as you have 2 options to request reviews - email and SMS. The franchises have a tremendous success with the SMS feature as everyone has their phone. It is super easy and has a built in tracking system with the History feature.
Chris N.
CN
Chris N.
Community Manager
06/09/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
Jennifer G.
JG
Jennifer G.
06/09/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Good Program but Social Analytics not up to par

Reputation is easy to use and keeps our process consistent for requesting and tracking reviews.

About

Contact

HQ Location:
San Ramon, CA

Social

@Reputation_Com

What is Reputation?

Reputation has changed the way companies improve their customer experience (CX) through customer feedback. Our platform translates vast amounts of solicited and unsolicited feedback data into insights that companies use to learn from and grow – including CX, Operations, and much more. We refer to this process as Reputation Experience Management, a category we created.

Details

Year Founded
2006
Website
reputation.com