Product Avatar Image

Replicant

Show rating breakdown
4.7 out of 5 stars
45 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.7
Serving customers since
2017

Profile Name

Star Rating

37
8
0
0
0

Replicant Reviews

Review Filters
Profile Name
Star Rating
37
8
0
0
0
Verified User in Transportation/Trucking/Railroad
AT
Verified User in Transportation/Trucking/Railroad
04/25/2024
Validated Reviewer
Review source: Organic

User Friendly and AI Product

|Replicant
Repicant is easy to use very adaptive to our business needs.
AK
Ashley K.
04/24/2024
Validated Reviewer
Verified Current User
Review source: Organic

Great Team To Work With

|Replicant
The team is quick to reply if there are any technical concerns and is open to feedback. They usually respond within an hour when a ticket is sent in. The TM (thinking Maching) itself does really well in understanding different voices accents and phrases. They also seem to be working on continuous improvement. It also works well with our internal software and can transfer the information it collected over to an agent if it is not able to successfully place the call without human intervention.
Verified User in Transportation/Trucking/Railroad
AT
Verified User in Transportation/Trucking/Railroad
04/23/2024
Validated Reviewer
Verified Current User
Review source: Organic

Decent Product

|Replicant
It is able to handle a fair amount of simple phone requests without having to escalate to our operators

About

Contact

HQ Location:
San Francisco, California

Social

@replicant

What is Replicant?

Replicant offers a conversational AI platform that automates customer support interactions with lifelike voice assistants, helping businesses reduce response times and improve customer satisfaction.

Details

Year Founded
2017