Replicant
45 reviews
- 1 profiles
- 5 categories
Average star rating
4.7
Serving customers since
2017
Replicant Reviews
CR
Camille R.
Vice President, Customer Support at Hippo InsuranceGreat Product. AMAZING STAFF
Replicant takes the time to understand their partner. They are customer focused. When working with them, I have always felt like they take my feedback and concerns as a top priority. I am not just a person in a ticketing system. My CSM is available and is always trying to confirm that my expectations are being met.
AK
Andrew K.
Exceptional Experience & Partnership!
The Replicant Dashboard analytics. Having complete visibility into how the IVA is performing on a day-to-day basis helps us to identify areas of improvement within our business processes and achieve higher levels of success for our clients. The Replicant support team has been great since day 1. They make us feel like a valued partner and not just another customer.
KH
Kevan H.
The way customer engagement should be....
The most helpful thing about Replicant is the flexibility and extensibility options that can be employed through Replicant. There are endless possibilities to customise campaigns based on any trigger.
About
What is Replicant?
Replicant offers a conversational AI platform that automates customer support interactions with lifelike voice assistants, helping businesses reduce response times and improve customer satisfaction.
Details
Year Founded
2017
Website
www.replicant.ai