I find Mindbody easy to use, especially when it comes to the scheduling part. It's really convenient because I can see all of the schedules for our trainers and clients. The initial setup was fairly easy too.

What I like best about Mindbody is how it helps streamline both the member and operational experience. As a Director at Alloy Personal Training Lincoln Park, having one platform for scheduling, memberships, reporting, and client communication helps our team stay organized and deliver a better experience to our members. The app makes it easy for members to book sessions, manage their schedules, and stay accountable to their fitness routines, which is huge for consistency and retention. On the business side, it allows us to track attendance, automate processes, and manage day-to-day operations more efficiently so our coaches can focus more on people and less on administrative tasks.

I highly value ClassPass's customer service, as they always resolve our queries very quickly, especially when we contact the account manager. The user platform is very user-friendly, which is well received by our employees. In terms of attention to our employees, we have never received complaints, which indicates that the application works very well. Additionally, we highlight the great coverage in multiple countries and the diversity of plans offered by ClassPass, which allows for enjoying more than just conventional gyms, including pilates classes, hydro, and wellness experiences like massages and hairdressing services.