Playlist

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713 reviews
  • 3 profiles
  • 8 categories
Average star rating
3.9
#1 in 1 categories
Grid® leader
Serving customers since
2000

Profile Name

Star Rating

348
228
64
21
52

Playlist Reviews

Review Filters
Profile Name
Star Rating
348
228
64
21
52
MU
melissa u.
Studio ManagerSmall-Business (50 or fewer emp.)
11/06/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Easy Scheduling and Enrollments with Excellent Onboarding Support

Scheduling classes, ease of putting in a sub, being able to see how many students are signed up at a glance, seeing what pricing students use in the roster and allowing students to share pricing and to see that on the roster. Setting up enrollments is a snap. It prompts you to add a schedule and pricing. The onboarding support has been excellent. We get notes and the video recording so it's easy to go back.
Verified User
A
Mid-Market (51-1000 emp.)
3.5/5

The software excels in lead management and offers a comprehensive marketing suite that enhances outreach to membership communities. However, managing client lists can be cumbersome and challenging to navigate.

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Jay G.
JG
Jay G.
Studio OwnerSmall-Business (50 or fewer emp.)
11/05/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Next-Level Reporting, Integrations, and AI That Save Time

The reporting that you can do. I can see what is happening within the studio without having to stand over the teachers. 1st visit report is my fav. Other programs out there are of lower cost price, but they do not have the capabilities run the reports that MBO can. The new integrations are next level with working with leads. Also the AI help on the website is certainly a time saver to enhance performance. The Onboarding with the MBO is next level in how to use the program.

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HQ Location:
San Luis Obispo, CA

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What is Playlist?

Our AI-driven SaaS and consumer brands drive growth for fitness, wellness, and lifestyle businesses. We support the entrepreneurs, operators, instructors, and providers delivering in-person experiences, while helping millions of people discover more ways to move, feel, and live better on their own terms, every day.

Details

Year Founded
2000