As a busy Day Spa, the new Attentive Email & SMS marketing features are making it easier to capture and retain clients through campaign offers. Ai concierge helps answer questions and assist our guests when trying to book an appointment, after hours. We also appreciate that the Mindbody system allows us to request prepayment of services at the time of a guest booking, helping to cut down on the no shows. Customer support has always been important to our Spa, and Mindbody has always been there to assist when we have needed it.

Clients pay upon booking any service. This has decreased no-shows tenfold.

I really like that Mindbody is a very robust tool that allows me to access and resolve all kinds of details, from operation to administration and payroll with workers. I also appreciate how it helps me manage my Orange Theory Fitness studio and all my clients. Overall, it is super robust and useful for my business. Additionally, although the initial setup process of Mindbody is laborious and takes time due to the number of clients and data, it is quite easy thanks to the good guidance they offer, which has left me satisfied using it with several companies.