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Playlist

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598 reviews
  • 3 profiles
  • 6 categories
Average star rating
3.8
#1 in 1 categories
Grid® leader
Serving customers since
2000

Profile Name

Star Rating

267
202
58
19
52

Playlist Reviews

Review Filters
Profile Name
Star Rating
267
202
58
19
52
CM
Charles M.
09/20/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Streamlined Client Engagement and Self Check-In

I like using Mindbody for sending targeted email and text campaigns based on customer behavior, membership status, or interest. I also find the self-check-in capabilities really helpful as they allow members to check themselves in, reducing congestion and administrator work. One of the things I like most is the reporting tool, which provides visibility into sales, attendance, client data, payroll, staffing, and business trends. Plus, the initial setup was instant, which was great.
Nick D.
ND
Nick D.
--
09/19/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Great Potential, but Too Complicated in Key Areas

The customer support. They’re responsive, helpful, and always make it easy to get issues resolved.
Verified User in Health, Wellness and Fitness
EH
Verified User in Health, Wellness and Fitness
09/18/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

AI Features and a Helpful Manager Make All the Difference

Grateful to have the AI features and a mgr. to assist

About

Contact

HQ Location:
San Luis Obispo, CA

Social

@mindbody

What is Playlist?

Our AI-driven SaaS and consumer brands drive growth for fitness, wellness, and lifestyle businesses. We support the entrepreneurs, operators, instructors, and providers delivering in-person experiences, while helping millions of people discover more ways to move, feel, and live better on their own terms, every day.

Details

Year Founded
2000