OpenText Core MDR (Managed Detection & Response)

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Rapid changes in the cyber threat landscape require organizations to uncover hidden risks and threats before they have an impact on the bottom line, operations and reputation. Organizations can no longer rely on perimeter defenses for network security, especially against pernicious ransomware attacks. In addition, many security teams don't have the resources required to effectively monitor security alerts or detect and respond against advanced threats.

OpenText Core Journey

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OpenText™ Core Experience Insights orchestrates customer communication events across all touchpoints to establish great marketing moments across the entire customer lifecycle. Aggregating multiple data sources, Core Experience Insights captures event data for analysis and reporting, tracks customer events and adds analytics and visualization for better customer experiences. With Core Experience Insights, marketers can better manage the customer journey from engagement through acquisition to increase customer satisfaction and retention.

OpenText Explore

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OpenText™ Explore is a discovery solution that allows business and call center professionals to view cross-channel interactions collectively for a comprehensive picture of customer behaviors and relationships.

OpenText Customer Data

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OpenText™ Experience CDP unifies customer data to enable organizations to deliver the right interaction at the right time, in the right place and in the right context. Providing a common view of customer profile and audience data across various touchpoints, Experience CDP allows businesses to provide relevant and contextual customer experiences and communications.