Mitel Networks
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Mitel's solutions portfolio supports the free flow of communication, regardless of location, infrastructure, mode or device.
The MiVoice Business phone system is designed to meet the needs of businesses from 5 to 65,000 users, whether they have a single site or multi-site networks that span the globe.
Proven technology for large enterprises that provide a highly-secure and feature-rich communications solution, including real-time workgroup collaboration as well as contact-center capabilities
Mitel Mass Notification enables faster delivery and acknowledgment of vital information across a wide range of channels and devices. From crisis communications to routine day-to-day activities such as billing notices, employee communications and announcements, Mitel Mass Notification enables staff to easily and quickly send multi-modal messages in real-time.
Backed by 50 years of communications innovation and 20 years of contact center expertise, Mitel CX delivers a secure, proven platform that enterprises trust to keep every customer interaction clear and connected. Too often, conversations end without action. Mitel CX turns voice and digital interactions into business intelligence, empowering line-of-business leaders to uncover trends, improve outcomes, and drive ROI. When agents have the right tools, service quality follows. Mitel CX gives them AI-driven guidance, real-time visibility, and intelligent workflows that reduce effort and improve results—turning every interaction into a more efficient, satisfying customer experience.
Virtual Care Collaboration Service (VCCS) is designed to deliver innovative solutions for the challenges of modern healthcare. VCCS enables encrypted telehealth communication with zero downloads needed and provides an integrated scheduling view for provider staff, patients, rooms and resource efficiency. Expert staff can additionally benefit from contextually relevant data surfaced securely and confidentially during interactions.
Healthcare organizations face fundamental challenges at the point of care: patients are disconnected from their care experience, and clinical staff are burdened with fragmented systems that hinder workflow efficiency. Health Station HiMed provides a hospital‑grade bedside platform for patient infotainment, secure communication, and direct access to clinical information. It lightens staff workload, improves patient satisfaction, and connects with EHR, nurse call, and clinical workflow systems.
Critical events affect us more than ever - companies, organizations, and individuals. Therefore, risk Planning & Mitigation are key success factors to respond quickly and effectively to critical events. Together with our partner Everbridge, Critical Event Management provides answers to critical customer challenges, helps to accelerate the customers digital transformation journey, improves our customers’ operational efficiency, reduces time to resolution and enhances employee and customer experience. We offer risk planning and mitigation when it’s needed the most to keep people safe and businesses running.
When you’re managing hundreds of voice lines across multiple channels, you need more than standard unified communications. Mitel Xpert delivers secure, JITC-certified multi-line orchestration with up to 600 lines per user, all controlled from a single touch interface. Built for financial trading, emergency dispatch, and control centers, it ensures uninterrupted connectivity when every second counts.
Mitel Networks Reviews
Verified User in Construction
Great communication software
Diego P.
Great for Global Calls, But Could Be More Reliable
Verified User in Consumer Services
About
What is Mitel Networks?
Mitel Networks Corporation is a global provider of business communications and collaboration software and services. Its offerings include a range of unified communications solutions, which encompass voice, video, and messaging services and solutions that are scalable to fit the needs of all business types, from small businesses to large enterprises. With a focus on innovation and customer satisfaction, Mitel delivers advanced, integrated solutions that allow businesses to connect and collaborate more effectively, increase productivity, and enhance their operational efficiency. Mitel's extensive portfolio includes products for contact center solutions, cloud communications, and collaboration tools, all designed to offer reliability and help businesses to manage their communications infrastructure seamlessly.