---
title: Mitel Critical Event Management Reviews
meta_title: 'Mitel Critical Event Management Reviews 2026: Details, Pricing, & Features
  | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Mitel Critical Event Management works for a business like yours.
date_modified: '2026-06-17'
parent_category:
  name: Public Safety
  url: https://www.g2.com/categories/public-safety
---


# Mitel Critical Event Management Reviews
**Vendor:** Mitel Networks  
**Category:** [Critical Event Management (CEM) Platforms Software](https://www.g2.com/categories/critical-event-management-cem-platforms)
## About Mitel Critical Event Management
Critical events affect us more than ever - companies, organizations, and individuals. Therefore, risk Planning & Mitigation are key success factors to respond quickly and effectively to critical events. Together with our partner Everbridge, Critical Event Management provides answers to critical customer challenges, helps to accelerate the customers digital transformation journey, improves our customers’ operational efficiency, reduces time to resolution and enhances employee and customer experience. We offer risk planning and mitigation when it’s needed the most to keep people safe and businesses running.






- [View Mitel Critical Event Management pricing details and edition comparison](https://www.g2.com/products/mitel-critical-event-management/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-05+19%3A43%3A15+-0500&secure%5Bsession_id%5D=ba8b56fc-2c3c-4b2a-b9f7-022547d3c8c1&secure%5Btoken%5D=40b317e29f22e910791e66062e59c116641a454f5a48870b7ec7674738b2dc07&format=llm_user)

## Mitel Critical Event Management Features
**Additional Functionality**
- Interaction Tracking
- Geolocation
- Two-Way Communication
- Scenario Planning
- Generative AI
- Incident Management
- SMS Messaging
- Activity Dashboard
- Real-Time Notifications
- Chat/Messaging
- Multi-Language Alerts
- Reporting/Analytics
- Templates
- Mobile Access
- Campus Notifications
- Mobile Alerts
- User Management
- Contact Management
- Email Alerts
- Access Controls/Permissions
- Event Triggered Actions
- Mass Notifications
- Scheduling
- Reminders
- Contact Database
- Real-Time Monitoring
- API
- AI Copilot
- Risk Alerts
- Third-Party Integrations
- Multi-Channel Communication
- Communication Management
- Push Notifications

**Emergency Planning**
- Scenario Planning
- Automated Workflows
- Auditing & Compliance

**Emergency Management**
- Mass Alerts and Notifications
- Threat Monitoring
- Geolocation
- Integrated Response
- Crisis Communication
- Post-Event Analysis

## Top Mitel Critical Event Management Alternatives
  - [AlertMedia](https://www.g2.com/products/alertmedia/reviews) - 4.7/5.0 (569 reviews)
  - [Everbridge 360 (Critical Event Management)](https://www.g2.com/products/everbridge-360-critical-event-management/reviews) - 4.5/5.0 (351 reviews)
  - [DialMyCalls](https://www.g2.com/products/dialmycalls/reviews) - 4.7/5.0 (993 reviews)