Maqsam
108 reviews
- 1 profiles
- 6 categories
Average star rating
4.7
Serving customers since
2019
Maqsam Reviews
MS
Mohammed Tanveer S.
360-degree operations expert | Fintech, Payments, Card Transactions & Remittance | Scaling Growth, CX Transformation | Lean Management | Six Sigma Green Belt Certified | Google Project Management CertifiedOutstanding Support, Tailored Features
I appreciate Maqsam for its simplified reporting and automation. It has just enough features that we require, avoiding the countless unnecessary features of other providers. I'm really impressed with the customer support, especially from Tasneem, who was very understanding and never pressured us into making a decision. Her follow-ups and the way she handled our business requests were crucial to our decision to switch to Maqsam. Even when we only inquired for five licenses, she treated us with the utmost patience and care, not making us feel left out like other companies often do with small businesses. After signing up, the support remained top-notch, with Tasneem addressing configuration issues promptly and involving a technician, Qais Suliman, who was equally supportive and patient. This made the overall experience amazing. I highly value the team's entrepreneurial spirit and passion, which contributes significantly to the company’s growth.
UC
Verified User in Consumer Services
Maqsam Makes Calling Easy with Clear Call History
The Maqsam calling process is good, and it’s easy to check the call history.
UA
Verified User in Accounting
Maqsam’s User-Friendly Interface Makes Call Management Effortless
What I like most about Maqsam is its simple and user-friendly interface, along with its seamless call management features. It makes handling customer calls more efficient and helps improve communication. The integration with our workflow is also very useful when the service is working smoothly.
About
What is Maqsam?
Maqsam is where Arabia’s most loved businesses turn customer service into a delight, with solutions that are simple to use and ready to scale. We built this platform, rich with culturally intelligent features and powered with a natively Arabic AI agent, to help our clients connect, listen, and deliver exceptional service, one conversation at a time.
Details
Year Founded
2019
Website
maqsam.com