Maqsam
100 reviews
- 1 profiles
- 6 categories
Average star rating
4.7
Serving customers since
2019
Maqsam Reviews
SA
Shorouq A.
Reliable, Easy-to-Use Call Management with Outstanding Support
What I like best about Maqsam is how reliable and easy-to-use their communication platform is. It significantly improves call management and overall team productivity, making daily operations much smoother.
I would also like to highlight that Ms. Hadeel has been exceptionally cooperative and supportive throughout our experience. She consistently provides outstanding service and ensures that everything runs seamlessly.
Additionally, the support team is highly responsive, professional, and always willing to assist, which makes a big difference in maintaining a positive experience with Maqsam.
UF
Verified User in Financial Services
Simple, User-Friendly, and Refreshingly Hassle-Free
Simplicity and user friendly no complexity
HS
Haytham S.
Head of Customer Experience Operations | AI & Automation Specialist | Driving Operational Excellence & Scalable CX Strategies | Bridging the Gap Between Technology and Human-Centric ServiceReliable and User-Friendly Customer Support Tool
I use Maqsam to support our customers via inbound and outbound calls. I find it user-friendly with a reliable interface, which is really important for me. I also appreciate their customer success team. The Campaigns Tool stands out for me as a particularly valuable feature. The initial setup of Maqsam was simple, which was a nice start to using the service. I have been using Maqsam for a year now, and it continues to work well for our team of 50+ employees.
About
What is Maqsam?
Maqsam is where Arabia’s most loved businesses turn customer service into a delight, with solutions that are simple to use and ready to scale. We built this platform, rich with culturally intelligent features and powered with a natively Arabic AI agent, to help our clients connect, listen, and deliver exceptional service, one conversation at a time.
Details
Year Founded
2019
Website
maqsam.com