Maqsam
100 reviews
- 1 profiles
- 6 categories
Average star rating
4.7
Serving customers since
2019
Maqsam Reviews
ص
صقر .
Easy interface, fast support, and stable calls
I love using Maqsam because it makes managing the restaurant's communications easier and makes receiving customer calls more efficient. Our experience has been excellent thanks to its ease of use, call quality, and quick setup. The support team is very helpful and responds quickly when needed. I also appreciate its simple interface and ease of call management.
SQ
Sami Q.
Head of Customer Care at iCARRY.com | Leading Customer Service Operations.Easy-to-Use Call Recording with Clear Voice, Strong Integrations, and Great Onboarding & Support
Call recording, transcription, and summaries—along with remote team management—are all available in an easy-to-use setup. The native integrations with Zendesk and HubSpot, plus the professional onboarding by Tasneem, made our decision easier; Tasneem did a great job throughout. Performance has been up to the mark and even exceeds expectations, especially when it comes to voice clarity and other call-performance-related aspects. Pricing also feels reasonable.
AR
Verified User in Real Estate
Maqsam: User-Friendly, Reliable, and Backed by Fast Support
Maqsam is highly user-friendly and reliable. Their regional MENA coverage is outstanding, and their customer support team is always quick to help whenever we need assistance.
About
What is Maqsam?
Maqsam is where Arabia’s most loved businesses turn customer service into a delight, with solutions that are simple to use and ready to scale. We built this platform, rich with culturally intelligent features and powered with a natively Arabic AI agent, to help our clients connect, listen, and deliver exceptional service, one conversation at a time.
Details
Year Founded
2019
Website
maqsam.com