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LiveHelpNow

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158 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.3
Serving customers since
2003
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LiveHelpNow Reviews

Review Filters
Profile Name
Star Rating
92
51
13
2
0
BH
Bob H.
06/08/2021
Validated Reviewer
Review source: Organic

Excellent Support

Excellent support when needed. Tons of features, very granular control.
Santi I.
SI
Santi I.
IT Support Specialist (I-III) at Azzur Group
05/26/2021
Validated Reviewer
Verified Current User
Review source: Organic

Best customer service of any industry

The customer service is amazing. Very quick in resolving issues and very supportive. Great system with great support staff
Verified User in Real Estate
AR
Verified User in Real Estate
04/28/2021
Validated Reviewer
Review source: Organic

Amazing Customer Service!

Working with Oleg made all the difference in the world for myself and my team. He went above and beyond in ensuring all of our issues were handled immediatly. He took ownership, and I am so impressed with his follow up; he really cares that we are all working properly, I have never in all my years of working with a IT- Helpdesk person experienced such fantastic customer service; he represents LIVECHAT so well, you need 50 more of him for sure:)

About

Contact

HQ Location:
Willow Grove, PA

Social

@LiveHelpNow

What is LiveHelpNow?

LiveHelpNow is a customer support platform that brings live chat, ticketing, knowledge base, automations, and omnichannel support into one connected workspace. Built for teams that need to move fast without juggling a dozen tools, it keeps every conversation organized and every customer interaction flowing in one clean space. Built-in AI helps agents respond faster and stay organized, with advanced conversational AI available for teams that want to go further. What sets LiveHelpNow apart is the people behind the product — real support from a team that knows the platform and is invested in your success. Buyers choose LiveHelpNow for the software. They stay for the service.

Details

Year Founded
2003