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LiveHelpNow

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158 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.3
Serving customers since
2003
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92
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LiveHelpNow Reviews

Review Filters
Profile Name
Star Rating
92
51
13
2
0
Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
02/06/2024
Validated Reviewer
Review source: Organic

LiveHelpNow is a great platform for reliably managing interactions with our customers.

LiveHelpNow is intuitive to use and easy to configure. Their support staff is responsive and helpful whenever we encounter questions or issues. Their billing model is reasonable and straight-forward.
Ken H.
KH
Ken H.
02/06/2024
Validated Reviewer
Verified Current User
Review source: Organic

LHN has been consistently good through the years

We've been customers for years now. I would be difficult for me to give you an example of any downtime for the chat service - very reliable. Easily customizable products, and help is available when you need it.
Verified User in Consumer Goods
AC
Verified User in Consumer Goods
02/06/2024
Validated Reviewer
Review source: Organic

Professional Communication Tool

Kowledgeable support, multiple features to support fast and easy customer help, sales building, and performance measurement tools.

About

Contact

HQ Location:
Willow Grove, PA

Social

@LiveHelpNow

What is LiveHelpNow?

LiveHelpNow is a customer support platform that brings live chat, ticketing, knowledge base, automations, and omnichannel support into one connected workspace. Built for teams that need to move fast without juggling a dozen tools, it keeps every conversation organized and every customer interaction flowing in one clean space. Built-in AI helps agents respond faster and stay organized, with advanced conversational AI available for teams that want to go further. What sets LiveHelpNow apart is the people behind the product — real support from a team that knows the platform and is invested in your success. Buyers choose LiveHelpNow for the software. They stay for the service.

Details

Year Founded
2003