Product Avatar Image

LiveHelpNow

Show rating breakdown
158 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.3
Serving customers since
2003
Profile Filters

All Products & Services

Profile Name

Star Rating

92
51
13
2
0

LiveHelpNow Reviews

Review Filters
Profile Name
Star Rating
92
51
13
2
0
MD
Michael D.
02/08/2024
Validated Reviewer
Verified Current User
Review source: Organic

LiveHelp filled my needs

While looking for a communication product, LiveHelpNow were the only product that gave me the ala care experience.
SH
Stephanie H.
02/07/2024
Validated Reviewer
Verified Current User
Review source: Organic

Highly recommend!

We've been a customer for many years, using multiple LHN tools & are very pleased! The reporting & other tools are very robust. They do a great job of keeping current with technology. Their Service is excellent and always on point. We work with Jared who is awesome - very knowledgable, quick, and helpful!!
SW
Sean W.
02/07/2024
Validated Reviewer
Verified Current User
Review source: Organic

Solid product for a great price

Great pricepoint. Support is very responsive and helpful. Feature requests never feel like they dissappear into the aether. Permissions granularity is fantastic.

About

Contact

HQ Location:
Willow Grove, PA

Social

@LiveHelpNow

What is LiveHelpNow?

LiveHelpNow is a customer support platform that brings live chat, ticketing, knowledge base, automations, and omnichannel support into one connected workspace. Built for teams that need to move fast without juggling a dozen tools, it keeps every conversation organized and every customer interaction flowing in one clean space. Built-in AI helps agents respond faster and stay organized, with advanced conversational AI available for teams that want to go further. What sets LiveHelpNow apart is the people behind the product — real support from a team that knows the platform and is invested in your success. Buyers choose LiveHelpNow for the software. They stay for the service.

Details

Year Founded
2003