Product Avatar Image

LiveHelpNow

Show rating breakdown
158 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.3
Serving customers since
2003
Profile Filters

All Products & Services

Profile Name

Star Rating

92
51
13
2
0

LiveHelpNow Reviews

Review Filters
Profile Name
Star Rating
92
51
13
2
0
ST
Sarah T.
02/05/2024
Validated Reviewer
Review source: Organic

Great Product with Exceptional Client Support

Besides the product, the Houston Methodist team greatly appreciates the staff at LiveHelpNow. They are fast to respond with easy resolutions to any issues that arise. Jared Brown has been readily available to assist with troubleshooting issues, training staff and exploring new ways to use the LHN technology to help us work smarter and not harder. Even the billing department is fast to respond! The analytics produced by LHN save staff a huge amount of time, as this was previously a manual process. Makes reviewing the products effectiveness a breeze!
CC
Cheryl C.
02/02/2024
Validated Reviewer
Verified Current User
Review source: Organic

Personal, fast support.

The platform is easy to use. When I have question, I receive very fast and persoanl service with easy to understand instructions. Jared has been so good to me.
Verified User in Financial Services
AF
Verified User in Financial Services
02/02/2024
Validated Reviewer
Verified Current User
Review source: Organic

Professional and Informative

I love the personal touch provided by the support team. LHN has continued to evolve its products and these products have helped to revolutionize our business.

About

Contact

HQ Location:
Willow Grove, PA

Social

@LiveHelpNow

What is LiveHelpNow?

LiveHelpNow is a customer support platform that brings live chat, ticketing, knowledge base, automations, and omnichannel support into one connected workspace. Built for teams that need to move fast without juggling a dozen tools, it keeps every conversation organized and every customer interaction flowing in one clean space. Built-in AI helps agents respond faster and stay organized, with advanced conversational AI available for teams that want to go further. What sets LiveHelpNow apart is the people behind the product — real support from a team that knows the platform and is invested in your success. Buyers choose LiveHelpNow for the software. They stay for the service.

Details

Year Founded
2003