Product Avatar Image

LiveHelpNow

Show rating breakdown
158 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.3
Serving customers since
2003
Profile Filters

All Products & Services

Profile Name

Star Rating

92
51
13
2
0

LiveHelpNow Reviews

Review Filters
Profile Name
Star Rating
92
51
13
2
0
Verified User in Insurance
EI
Verified User in Insurance
05/26/2023
Validated Reviewer
Verified Current User
Review source: Organic

Great Chat Product & Customer Support

We have been using LiveHelpNow for over 11 years. They have innovative online chat and support tools with your customer that is easy to integrate with your existing web sites.
Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
05/13/2022
Validated Reviewer
Review source: G2 invite
Incentivized Review

LiveHelpNow

It was helping us to keep the clients' requests recorded. We were using the ticketing features and replying to the tickets daily.
Daniel O.
DO
Daniel O.
CEO at Travel Without Bounderies
01/06/2022
Validated Reviewer
Review source: G2 invite
Incentivized Review

Connecting with Clients via Social Media Channe;s

I like the fact that LiveHelp Now is a way to have an interactive Chat with my Clients, and it can highlight important aspects of the chat. When a client needs to change a reservation or cancel during COVID and the hold times are long Clients can initiate a chat and can easily interact with our Social Media team via Chat thus freeing up our phone lines for urgent matters.

About

Contact

HQ Location:
Willow Grove, PA

Social

@LiveHelpNow

What is LiveHelpNow?

LiveHelpNow is a customer support platform that brings live chat, ticketing, knowledge base, automations, and omnichannel support into one connected workspace. Built for teams that need to move fast without juggling a dozen tools, it keeps every conversation organized and every customer interaction flowing in one clean space. Built-in AI helps agents respond faster and stay organized, with advanced conversational AI available for teams that want to go further. What sets LiveHelpNow apart is the people behind the product — real support from a team that knows the platform and is invested in your success. Buyers choose LiveHelpNow for the software. They stay for the service.

Details

Year Founded
2003