Letter.ai quite literally changed my perception of sales enablement as I started engaging with the technology. Over the last 10 years or so of me using multiple sales enablement platforms, very few did much more than what a share drive was doing plus a few "nice to have" quality of life enhancements. Letter.ai effectively took our content library and developed a really simple and intuitive way for our sellers to be able to not only find the content they need, but understand it, master it, and deploy it to buyers within my expected guidelines.

I find the AI agent overlay in Letter AI really helpful. It scrubs all the information available on the platform and provides my team concise answers based on objective truth and official sources, eliminating the need to search through Slack, emails, or asking others. I appreciate that the AI is integrated throughout, resulting in a much better search experience as it queries directly against files. The sales rooms allowed us to consolidate tools, before we had a CMS and a point solution just for sales rooms. Setting up Letter AI was much easier than I expected, thanks to its AI and metadata generation which made uploading files simple. We had great support from the Letter CS team in getting everything up & running, particularly in migrating over our sales rooms and providing multiple trainings to the team on rollout. The team has taken to it very quickly, I've heard a lot of great feedback about how helpful the agent is in finding quick answers to key questions and trying different approaches. We tried to move people toward asking Letter when they have questions before reaching out, and it's been successful so far.

I like Letter AI for its ease of use and the impressive effectiveness of the AI agent in returning accurate and strategic results. The speed of content creation is fantastic and really helps when we need to scale programming quickly, especially with tight deadlines. I appreciate the diversity of learning modalities that Letter AI offers, which has significantly improved our overall e-learning and practices. The Letter AI agent allows us as content creators and admins, as well as reps, to quickly get information about our products, processes, and positioning. It can tailor responses to unique customers, leveraging all the knowledge in our system. This functionality is beneficial for building new materials quickly and for reps to deal with planning and get fast answers. The value of Letter AI surpasses our previous system, particularly in services, functionality, customer support, and integrated AI capabilities. Additionally, the initial setup was manageable despite the large migration, with incredible support from the Letter Team.