I really enjoy working with the Letter AI team; it's been the most enjoyable part of my experience because they are super responsive and eager to help. I also appreciate their innovation; it's impressive how quickly they act on our needs, building things out in real time based on what we need. The interactive modules are fantastic, especially for creating knowledge assessments, and they make the whole process very easy to use. The chat feature is really cool too. Plus, the initial setup was fairly easy, thanks to a tremendous amount of support from the Letter AI team.

I like that with Letter AI, people can engage in the language they find most comfortable, whether it's the spoken language or through interacting with the Letter agent. The platform offers a variety of ways for engagement, such as chatting with the agent, participating in role plays and coaching, or doing knowledge checks. There's something for everyone. The process of managing and deploying learning is much simpler and more straightforward compared to most other platforms. I also appreciate the native content creation tools, the quick deployment of learning paths, and the built-in, intuitive AI role play and coaching. We value the improved analytics, which help democratize access to data across the revenue organization.

I have used LetterAI now at 2 different organizations. I took a 9-month hiatus and am blown away at how far it's advanced since I last used it. Letter has gone from a nice up and comer to an Enterprise-Ready platform which can help you eliminate your tech debt of LMS, CMS, Role Play, Deal Rooms and more. The User Experience has received a complete overhaul, shifting from a backend-heavy admin focus to a fast, seamless, and user-centric interface. This usability upgrade is massive for adoption. The pace of innovation is also a standout. I’ve watched the AI Role Plays and AI Avatars advance rapidly, becoming incredibly realistic and effective. Most importantly, the AI Copilot makes the platform truly interactive for reps; instead of just consuming static content, they have an "always-on" coach that provides personalized answers instantly. It transforms training from a passive requirement into an active, guided experience.